Matthew O’Brien
Brockton,Massachusetts
Summary
Proven leader… with an ability to adapt to constant changing environments
Overview
8
8
years of professional experience
Work History
Dispatch Supervisor
Connect Logistics
06.2023 - Current
- Supervised team of 30 employees and provided training focused on maximizing overall performance.
- Created a positive work environment through open communication channels and fostering teamwork among staff members.
- Streamlined dispatch operations by implementing efficient scheduling and routing strategies.
- Managed daily workloads, ensuring all available personnel were utilized effectively to meet service demands.
- Implemented schedule and policy changes and collaborated with management to formulate new policies, procedures, and goals.
- Directed dispatching, routing, and tracking of 30 fleet vehicles.
- Evaluated and adjusted routes based on daily needs, available workers, traffic hazards, and weather conditions.
Lead Process Assistant
Amazon
08.2018 - 09.2020
- Managed teams of 50 associates for inbound and outbound sort operations consisting of fluid unload, pallet unload, fluid loading, and various support and indirect roles
- Monitor inbound and outbound trailer yard placements to ensure most efficient placement of freight
- Coached team members to follow safety standards while still in sighting on highest expectations to meet and exceed target induction rates for auto sorter
- Led inbound operations to supported leadership team to set building record of most volume processed during 1 sort of 5 hour period of 140,000 packages
- Trained and helped to develop 25 area managers and operations leaders across all facets of inbound operations including freight placement, target induction rates and overall freight optimization
- Monitor daily volume forecasts as well as tracked progression of days target volume vs actual
- Monitor employee productivity and successfully coach associates to develop them further in their roles
- Set clear expectations for associates daily responsibilities and tasks to ensure that safety standards are upheld
- Enforce standard work practices as well as retrain associates in process to better under- stand best practices for overall high performance
Warehouse Associate
Amazon
07.2016 - 08.2018
- Worked safely around moving machinery.
- Manually or mechanically loaded and unloaded materials from pallets, skids.
- Inspected incoming and outgoing shipments to verify accuracy and prevent errors.
- Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
- Wrapped pallets in shrink wrap prior to loading.
- Consistently lifted materials weighing as much as 50 pounds.
Education
No Degree -
Umass Dartmouth
High School Diploma -
Southeastern Regional Vocational High School
06.2014
Skills
- Leadership
- Microsoft Office
- Communication
- Product Placement
- Unit Forecasting
- Job Assignments
- Spreadsheet Tracking
Timeline
Dispatch Supervisor
Connect Logistics
06.2023 - Current
Lead Process Assistant
Amazon
08.2018 - 09.2020
Warehouse Associate
Amazon
07.2016 - 08.2018
High School Diploma -
Southeastern Regional Vocational High School
No Degree -
Umass Dartmouth
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