Matthew Ollis

• Investigate EDR/SIEM alerts and phishing attempts to determine the nature and severity of potential security incidents.
• Examine quarantined emails to identify malicious payloads, phishing tactics, or false positives.
• Conduct in-depth investigations on quarantined endpoints to uncover indicators of compromise and root cause.
• Lead the investigation and documentation of security incidents, ensuring accurate tracking and response.
• Analyze network logs and SIEM alerts to trace unauthorized access or suspicious activity.
• Collaborate with cross-functional teams during investigations to collect evidence and contain threats.
• Perform vulnerability scans and management

• Executive Team member directly overseeing one data analyst and indirectly overseeing all office staff.
• Transitioned entire company from Google Suite to O365.
• Set up and managed a Hybrid Azure AD environment.
• Implemented new Electronic Health Record System.
• Managed all telecommunications accounts.
• Automated Clinical/Employee forms
• Created multiple Technology and Cyber Security Polices, including disaster recovery and incident response plans.
• Transitioned entire company from CMS 1500 paper billing to 837P EDI billing.
• Managed company IT infrastructure.
• Responsible for all IT inventory and budgeting.

• IT project lead for the new Palmyra manufacturing facility.
• Assisted in planning of entire network and all IT peripherals.
• Worked with KTC and WSA Vendors in programming and monitoring Conveyor systems.
• Implemented all systems related to production.
• Programmed Raspberry Pi’s to pull RSTP feeds for all TV displays for production.
• Budgeted, tested, and implemented new Panasonic tablets utilized across all 6 facilities.
• Planned installation of physical security systems, including door locks and cameras.
• Meeting leader for weekly tech calls involving all 6 facilities and MSP.
• Completed wireless site evaluations for 3 of the 6 facilities, resulting in better wireless coverage.
• Project lead for an Agile Development team using Azure Dev Ops.
• Programmed Covid Travel Request App using MS Power Apps
• Created SOPs for all new development releases.
• Provided 24/7 on-call support.

Work closely with KTC development team on improvements to the ERP system and development of SOPs for new additions. Provide IT support on issues with networking, faulty hardware, mobile device issues, and ERP lockouts.

• Assisted in complete network overhaul consisting of all new Meraki AP’s and Cisco Switches.
• Attended weekly manager meetings to provide updates on the status of various IT projects.