Matthew Olson

• Improved overall customer purchasing experiences to promote steady revenue.
• Contacted new and existing customers to discuss how specific products could meet needs.
• Created sales and revenue-generating opportunities in new markets to improve bottom line.
• Followed-up with clients after installations to assess quality service and customer satisfaction.
• Maximized efficiency and time management by effectively planning and organizing client routes within territory.
• Meet weekly and monthly sales targets reaching sales
• Goals

• I’m charge of total store operations including leading and training 90 employees, ownership of P&L (Profits & Loss), Scheduling, building and maintains customer relationships, Hiring and termination of employees, Training, Food Safety, Merchandising, Ordering, meeting company objectives.
• Increased store revenues by cultivating new customers, providing superior service and applying pricing strategies and up-selling techniques.
• Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications.
• Met budget targets by controlling expenses and eliminating wasteful behaviors.
• Coached, counseled, recruited, trained and disciplined employees and evaluated on-the-job performance.
• Met financial objectives by preparing annual budget and scheduling to hit EBITIDA
• Oversaw inventory management through audits and shrink management.
• Identified sales opportunities by analyzing incident rate reports and increasing sales.
• Directed all day-to-day operations of store to provide safe and enjoyable experience for
• Customers and employees
• Developed and implemented successful sales strategies leading to team exceeding monthly sales goals for sales and shrink.
• Total store including Fresh department to be at 8+ standards daily.
• Maintenance of store from service calls and work orders to outside including parking lot and fuel station conditions and proper maintenance.
• Inventory for Center store including grocery and GM every 6 months by verifying product and proper invoicing.
• Fresh inventory for departments including Deli, Bakery, Meat, Seafood, produce, Floral and Starbucks

Ran store in absense of store Director

• Ran store in absence of days off and vacations. Which consisted of Maintained comprehensive compliance with workplace and food safety standards to protect staff and customers.
• Coordinated efficient restocking of grocery merchandise to meet customer needs and promote consistent sales.
• Assessed grocery store for cleanliness and checked proper stocking of shelves, refrigerated section and freezers.
• Distributed daily tasks to appropriate employees and checked to ensure all duties were completed within expected time frames.
• Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
• Maximized profit by coordinating efficient team workflows, minimizing waste and controlling shrinkage.
• Analyzed store's inventory and ordered merchandise and products to keep stock level.

• In charge of order writing maintaining department in stock conditions as well as customer service interaction.
• Working together as a team training and coaching employees.
• Running the store in absence of store director or grocery manager.
• I Have been an employee with safeway for 16 years and have spent the last year as an Assistant Grocery Manager at Safeway before that I was a 2nd assistant manager for a year and was responsible for running the front end taking care of breaks and lunches and running the store if the store manager or 1st assistant was not there and making sure to provide customer service.
• And a half and before that position I was a head clerk for 5 years in charge of running the front end taking care of customer complaints and maintaining superior customer service.
• Before head clerk I spend several years running the dairy department in which I was responsible for ordering throwing load as well as checking out of dates and leading the department making sure we had items in stock.
• I have spent time working on night crew as well as produce and know majority of the store and functions.
• Coordinated efficient restocking of grocery merchandise to meet customer needs and promote consistent sales.
• Drove consistent grocery sales with effective merchandising and promotions implementation.
• Maintained comprehensive compliance with workplace and food safety standards to protect staff and customers.
• Introduced grocery store employee incentive program to boost team morale.
• Assessed grocery store for cleanliness and checked proper stocking of shelves, refrigerated section and freezers.
• Analyzed store's inventory and ordered merchandise and products to keep stock level.