Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Additional Information
Timeline
Generic

MATTHEW OTIENO

Canton,MI

Summary

Skilled Patient Care Technician offering demonstrated expertise in patient support developed over 2 years of healthcare experience. Skilled at supporting transports, ambulating patients, and charting updates. Flexible team player with positive and upbeat nature.

Service-oriented and resourceful with in-depth clinical skills and assessment training. Support patient personal care and hygiene needs with diligent assistance. Organized keeping supplies stocked and equipment sterilized for use. A hardworking and passionate job seeker with strong organizational skills eager to secure an entry-level position. Ready to help the team achieve company goals.

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Patient Care Technician

Trinity Health
11.2021 - Current
  • Obtained patient vital signs and reported results to staff nurse or physician, noting changes from prior measurements.
  • Answered patient assistance calls, assessed needs, and offered qualified support.
  • Maintained clean and safe environment to promote patient safety and comfort.
  • Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
  • Collected and transported specimens to prepare for lab testing.
  • Responded to patient emergencies with immediate care and notified clinicians to provide comprehensive assistance.
  • Assisted in transferring patients, beds and patient care equipment to other rooms adhering to necessary safety precautions.
  • Supported patient admissions, discharges, and transfers to promote team productivity.
  • Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
  • Helped patients maintain healthy skin by checking wounds, assessing integrity, and bathing bedbound individuals.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Documented patient information and care activities in electronic health record.
  • Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
  • Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
  • Reduced risks of patient infection and cross-contamination by cleaning and sterilizing equipment.
  • Facilitated personal hygiene management, feeding and ambulation.
  • Helped patients with self-feeding and assisted feeding, based on individual needs.
  • Responded to patient requests for supplies and personal comfort items such as extra blankets.
  • Upheld infection control and prevention policies across different patient-facing areas.
  • Helped patients complete range of motion exercises to prevent loss of function during care.
  • Provided care to patients throughout lifespan with consideration of aging processes, human development stages and culture.

Team Member

Build Pizzeria
10.2019 - 03.2020
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Contributed to team success by completing jobs quickly and accurately.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Developed strong cooperative relationships with coworkers and managers.
  • Maintained productive, efficient approach to all tasks.
  • Developed strong customer service and product knowledge skills to enhance individual and team performance.
  • Addressed and resolved customer complaints in polite and professional manner.

Crew Member

McDonald's
06.2017 - 06.2020
  • Worked front counter, drive-thru and other areas.
  • Worked well with teammates and accepted coaching from management team.
  • Took orders, prepared meals, and collected payments.
  • Collaborated with team members to complete orders.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Assisted other team members to achieve goals.
  • Trained new team members on procedures, customer service, and sales techniques.
  • Addressed guest needs, questions, or concerns to create optimum experience onboard.

Team Member

IHOP
06.2017 - 08.2017
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Contributed to team success by completing jobs quickly and accurately.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Developed strong customer service and product knowledge skills to enhance individual and team performance.
  • Maintained productive, efficient approach to all tasks.
  • Developed strong cooperative relationships with coworkers and managers.

Education

Nursing

Eastern Michigan University
Ypsilanti, MI

Nursing

Schoolcraft College
Livonia, MI

Supply Chain

Schoolcraft College
Livonia, MI

Supply Chain

University of Michigan - Dearborn
Dearborn, MI

Skills

  • Various staff members provide patient care to the individuals
  • Patient Admission
  • Output Monitoring and Reporting
  • Data Collection
  • Critical Thinking
  • Infection Control Standards
  • Emotional Intelligence
  • Able to make decisions on my own
  • Works well in a team environment
  • Active Listening
  • Observation Documentation
  • Reading Comprehension
  • Effective Customer Communication

Accomplishments

  • Supply, collect, or empty bedpans.
  • Turn or reposition bedridden patients.
  • Undress, wash, and dress patients who are unable to do so for themselves
  • Wash, groom, shave, or drape patients to prepare them for surgery, treatment, or examination
  • Review patients' dietary restrictions, food allergies, and preferences to ensure patient receives appropriate diet
  • Clean and sanitize patient rooms, bathrooms, examination
  • Providing perineal care to a male & female resident who is incontinent of urine
  • Providing resident with passive range of motion exercises to their extermities

Certification

  • CNA - Certified Nursing Assistant

Additional Information

  • EXPERIENCE Answer patient call signals, signal lights, bells, or intercom systems to determine patients' needs. Apply clean dressings, slings, stockings, or support bandages, under direction of nurse or physician. Assist nurses or physicians in the operation of medical equipment or provision of patient care. Change bed linens or make beds. Collect specimens, such as urine, feces, or sputum. Communicate with patients to ascertain feelings or need for assistance or social and emotional support. Document or otherwise report observations of patient behavior, complaints, or physical symptoms to nurses. Feed patients or assist patients to eat or drink. Measure and record food and liquid intake or urinary and fecal output, reporting changes to medical or nursing staff. Position or hold patients in position for surgical preparation. Provide physical support to assist patients to perform daily living activities, such as getting out of bed, bathing, dressing, using the toilet, standing, walking, or exercising. Record height or weight of patients. Record vital signs, such as temperature, blood pressure, pulse, or respiration rate, as directed by medical or nursing staff. Restock patient rooms with personal hygiene items, such as towels, washcloths, soap, or toilet paper.

Timeline

Patient Care Technician

Trinity Health
11.2021 - Current

Team Member

Build Pizzeria
10.2019 - 03.2020

Crew Member

McDonald's
06.2017 - 06.2020

Team Member

IHOP
06.2017 - 08.2017

Nursing

Eastern Michigan University

Nursing

Schoolcraft College

Supply Chain

Schoolcraft College

Supply Chain

University of Michigan - Dearborn
MATTHEW OTIENO