Matthew Owens
Morristown,TN
Summary
Project management professional with track record of delivering high-impact projects in diverse environments. Adept at driving project timelines and ensuring quality outcomes through strategic planning and execution. Highly collaborative, adaptable, and committed to team success and client satisfaction. Professional manager with significant expertise in overseeing complex projects and ensuring timely delivery. Skilled in strategic planning, budget management, and risk assessment. Strong focus on team collaboration, fostering results-driven environment, and adapting to changing needs. Known for reliability, leadership, and effective communication. Resourceful Project Manager with 25+ years of expertise in organizing business operations, financial oversight and resource management to achieve smooth flow and project operations. Leads procurement of resources including equipment and supplies. Monitors projects by adhering to production schedule and budget, managing production team, identifying problems and providing targeted solutions. Knowledgeable in accounting principles, bookkeeping, budget, and financial management. Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
25
25
years of professional experience
Work History
Owner
Owens Property Services
09.2008 - Current
- Managed multi-faceted aspects of a property services business including, but not limited to: lawn care, janitorial, maintenance and repairs, minor remodeling projects.
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
Lead Order Writer
Algoma Hardwoods
02.2005 - 08.2008
- Reading of blueprints, material lists, and product specifications to ensure proper manufacturing of orders
- Achieved a high level of customer satisfaction, addressing concerns promptly and providing comprehensive resolutions.
- Collaborated closely with the sales team to optimize order fulfillment, resulting in improved lead times and reduced backorders.
- Reduced processing time with diligent attention to detail, ensuring accurate data entry and timely submission of orders.
Sales Specialist/Department Manager
Lowe’s
04.2002 - 02.2005
- Built rapport with customers and assessed needs to make product recommendations and upsell.
- Educate customers about product features and benefits to aid in selecting best options for each individuals' needs.
- Built strong client relationships through consistent communication and effective problemsolving.
- Provided first-rate service to all customers and potential customers.
Construction Superintendent
Arvida Homes
06.1999 - 03.2002
- Supervised field crews to maximize quality and work efficiency.
- Managed subcontractors effectively, ensuring timely completion of tasks and high-quality workmanship.
- Scheduled subcontractors, consultants and vendors to coordinate completion of jobs and tasks.
- Drove project objectives on day-to-day operational level by working closely with clients, decision-makers and vendors.
Education
Various Continuing Education Per Job Requirements - Construction, Real Estate, And Maintenance Courses
Multiple
Multiple 05.2018
GED - General Studies
Campbell County Comprehensive HS
Jacksboro, TN05.1990
Skills
- Customer Relations - Being there from the first call through completion of job, including any warranty follow through if required
- Problem solving - In all my jobs, I take very seriously my ability to analyze and solve issues that arise during a project I will attempt resolving issues on my own, but am not above asking for assistance when required
- Hands on field experience - I have held jobs in the construction and remodeling industry for many years during this time I have experience in HVAC duct work, plumbing, electrical, carpentry, finish trim, shower doors, mirrors, shelving, insulation, flooring, tile work, painting, pressure washing, lawn care, landscaping, tree work, and more Often times working concurrently on more than one of these projects at a time
- Small business operations - Day to day operations of a small business requires many hats - Scheduling, estimating, budgeting, accounting, employee relationships, client relationships, vendor relationships, all while being hands on in the field
- Relationship Building - We have worked hard over the course of our business life developing a trust with our clients Many live in other states, we communicate with them the status of the project, provide before, during, and after photos, and be the eyes on their properties to bring any issues to their attention
- Verbal and written communication with clients, vendors, and subcontractors throughout construction of single family residential homes, from permitting through closing Often caring for 20-25 homes at a time
- Project estimating - Reading blueprints, scope of work summaries, and material lists to properly estimate projects
- Improve performance - Constant training of employees to help them perform better, and feel better about the work that they are doing
- Supervision and training - In connection with Improve performance, we want our employees to feel comfortable doing their job and to be able to do it with minimal supervision
Additional Information
After 18 years in business for myself, I bring that, and 53 years of life experience, to problem solving and management opportunities. Many say that with age comes wisdom. I agree that I, certainly, have benefited from that. The biggest benefit of time, though, is patience when handling opportunities (problems, let’s call it what it is). Overreacting to problems by jumping in with the first solution often comes at the cost of additional wasted time and money. Slowing down to take an hour, or 24, if need be, has proven to me to be less costly, less stressful, and more effective.
I may not have the degree, nor the requisite 5 years in HVAC nomenclature, but I bring a ton of life, and management experience.
Timeline
Owner
Owens Property Services
09.2008 - Current
Lead Order Writer
Algoma Hardwoods
02.2005 - 08.2008
Sales Specialist/Department Manager
Lowe’s
04.2002 - 02.2005
Construction Superintendent
Arvida Homes
06.1999 - 03.2002
Various Continuing Education Per Job Requirements - Construction, Real Estate, And Maintenance Courses
Multiple
GED - General Studies
Campbell County Comprehensive HS
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