Summary
Overview
Work History
Education
Skills
Timeline
Generic

Matthew Oye

La Crosse,WI

Summary

Organized and dependable candidate successful at managing multiple priorities with positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

5
5
years of professional experience

Work History

Delivery Driver

Dominoe's Pizza
12.2022 - 09.2023
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
  • Maintained strong relationships with clients through proactive communication and personalized service.
  • Increased repeat business through excellent customer service and prompt resolution of any issues or concerns.

Direct Support Professional

Linnea Residential Services
05.2021 - 06.2023
  • Enhanced quality of life for individuals with disabilities by providing compassionate and consistent direct support.
  • Assisted clients in achieving personal goals through tailored care plans and daily skill-building activities.
  • Maintained a safe and inclusive environment by addressing behavioral challenges with patience and understanding.
  • Implemented individualized behavior management plans, reducing incidents of challenging behaviors within the residence.
  • Facilitated social outings and community integration activities, promoting inclusion and positive experiences for clients.
  • Supported clients with personal care tasks, ensuring their dignity and privacy were maintained at all times.
  • Monitored medication administration, maintaining accurate records to ensure client safety and compliance with prescribed treatment plans.
  • Improved client self-sufficiency through teaching essential skills such as meal preparation, housekeeping, and financial management.
  • Adapted support approaches based on individual client preferences, fostering increased trust and rapport over time.
  • Addressed emergency situations calmly and effectively, prioritizing the safety of both clients and staff members involved.

Cook/Delivery Driver

Pizza Planet Scf
05.2018 - 06.2021
  • Enhanced customer satisfaction by consistently delivering high-quality, visually appealing dishes.
  • Reduced food waste significantly by implementing proper portion control and storage techniques.
  • Streamlined kitchen operations with effective communication and collaboration among team members.
  • Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
  • Prepared meals efficiently under time constraints for timely service during peak hours.
  • Contributed to positive guest experiences by accommodating special dietary needs and requests.
  • Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
  • Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.

Education

BBA - Marketing

University of Wisconsin - La Crosse
La Crosse, WI
05.2026

Skills

  • Quality Assurance
  • Payment Collection
  • Product Promotion
  • Order Verification
  • Time Management
  • Direct Patient Care
  • Progress Documentation
  • Health and Safety Requirements
  • Crisis Management
  • Behavior Redirection
  • First aid and CPR
  • Crisis intervention

Timeline

Delivery Driver

Dominoe's Pizza
12.2022 - 09.2023

Direct Support Professional

Linnea Residential Services
05.2021 - 06.2023

Cook/Delivery Driver

Pizza Planet Scf
05.2018 - 06.2021

BBA - Marketing

University of Wisconsin - La Crosse

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Matthew Oye