Matthew Page
Lawrence,KS
Summary
Ambitious, career-focused job seeker, anxious to obtain a position to help launch career while achieving company goals and providing exceptional dedication towards career path.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Car Wash Attendant
Club Car Wash
Lawrence, KS
09.2023 - Current
- Assisted customers with selection of car wash packages and add-on services.
- Inspected vehicles for damage prior to washing.
- Greeted customers and answered questions regarding services offered.
- Operated cash register to process customer payments.
- Maintained a clean, organized, and safe work environment.
- Performed basic maintenance checks on equipment used in the car wash process.
- Ensured all safety protocols were followed during the car wash process.
- Received payment from customers in exchange for services rendered.
- Provided information about additional services available at the car wash facility.
- Stocked shelves with cleaning materials and supplies needed for each job.
- Organized supplies needed for each job including soap, water hoses, brushes, rags.
- Adhered to company policies and procedures relating to customer service standards.
- Followed proper procedure when operating machinery used during the car wash process.
- Checked cars after completion of the car wash process to ensure satisfaction of customers.
- Responded promptly to customer inquiries or complaints in a professional manner.
- Resolved customer issues in accordance with company guidelines.
- Greeted each customer and supplied service-level options and pricing, including promotional and membership information.
- Operated cash register and processed cash, credit card and check payments.
- Mixed cleaning solutions and abrasive compositions according to formulas.
- Regulated pressure or flow of water, air, steam or abrasives from sprayer nozzles to activate cleaning equipment.
- Monitored operation of cleaning machines and stopped machines or notified supervisors when malfunctions occurred.
- Pressed buttons to activate cleaning equipment or machines.
- Swept, shoveled or vacuumed debris or salvageable scrap into containers and removed from work areas.
- Connected hoses or lines to pumps or other equipment.
- Disassembled and reassembled machines or equipment or removed and reattached vehicle parts or trim.
- Maintained accurate records related to sales transactions.
- Disposed of waste materials properly according to established regulations.
Assistant Manager
Taco Bell
Kansas City, MO
07.2020 - 11.2022
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
- Conducted regular performance reviews for employees to identify areas of improvement.
- Developed a system for tracking inventory and ordering supplies as needed.
- Ensured compliance with safety regulations and company policies.
- Monitored employee attendance records, timekeeping, and payroll information.
- Managed customer service inquiries and complaints in a timely manner.
- Resolved conflicts between team members in an effective manner.
- Organized training sessions for new hires to familiarize them with the workplace environment.
- Created reports on sales trends, inventory levels, and financial data.
- Analyzed data from surveys or feedback forms to identify opportunities for improvement.
- Implemented new procedures or systems to improve efficiency within the organization.
- Facilitated interdepartmental communication by attending meetings or providing updates.
- Supervised daily operations including scheduling shifts, assigning duties.
- Organized schedules, workflows and shift coverage to meet expected business demands.
- Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
- Delegated daily tasks to team members to optimize group productivity.
- Collaborated with store manager to develop strategies for achieving sales and profit goals.
- Enforced company policies and procedures to strengthen operational standards across departments.
- Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.
- Directed and led employees, supervising activities to drive productivity and efficiency.
- Coached team members and delivered constructive feedback to promote better productivity and build confidence.
- Completed inventory audits to identify losses and project demand.
- Initiated inventory control measures to manage and replenish stock, maintain cost levels and meet customer demand.
- Secured revenue, accurately monitoring transactions and deposits to eliminate discrepancies.
- Assisted supervisor in evaluating employee performance and cultivating improvement initiatives.
- Led employee performance evaluations and rewarded top performers to retain quality personnel.
- Resolved customer inquiries and complaints requiring management-level escalation.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Delegated work to staff, setting priorities and goals.
- Recruited and trained new employees to meet job requirements.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
- Interviewed prospective employees and provided input to HR on hiring decisions.
- Mediated conflicts between employees and facilitated effective resolutions to disputes.
- Evaluated individual and team business performance and identified opportunities for improvement.
- Planned and delivered training sessions to improve employee effectiveness and address areas of weakness.
Education
Electrician Certification - Trade
Peaslee Tech
Lawrence12-2024
Plumbing Certification - Trade
Peaslee Tech
Lawrence, KS10-2019
Welding Certification - Trade
Peaslee Tech
Lawrence, KS07-2018
High School Diploma -
Ottawa High School
Ottawa, KS08-2017
Skills
- Safety Knowledge
- Cross-Functional Team Collaboration
- Permitting Coordination
- Equipment Maintenance
- Safety Protocols And Procedures
- Code Compliance
- Subcontractor Management
- Osha Safety Guidelines
- Power And Hand Tool Operation
- Problem-Solving
- Work Site Safety
- Demolition
- Osha Regulatory Knowledge
- Equipment Operation
- Hand Tools
- Materials Inspection
- Renovation
- Team Oversight
- Materials Planning
- Material Handling
- Debris Removal
- Construction Project Completion
- Contract Management
- Grinding Experience
- Grinding Understanding
- Grinding Work
- Assembly Understanding
- Specification Understanding
- Quality Control
- Schematic Understanding
- Plumbing
- Plumbing experience
- General Plumbing
- Residential Plumbing
- Plumbing understanding
- Plumbing basics
- Plumbing Repairs
- Plumbing code knowledge
- Plumbing Fixture Installation
- Routine Plumbing Repair
- Electrical System Repair
- Sub-Panel Installation
- New Construction
- Osha 10 Certified
- Wiring Termination Requirements
- New System Installations
- Wiring Activities
- Circuit Breaker Connections
- Waterproofing techniques
- Joint sealing
- Finishing experience
- Line and grade experience
- Task Prioritization
Certification
- Plumbing Certification
- Welding Certification
References
References available upon request.
Timeline
Car Wash Attendant
Club Car Wash
09.2023 - Current
Assistant Manager
Taco Bell
07.2020 - 11.2022
Electrician Certification - Trade
Peaslee Tech
Plumbing Certification - Trade
Peaslee Tech
Welding Certification - Trade
Peaslee Tech
High School Diploma -
Ottawa High School