Matthew Pahde
Oxford,Mississippi
Summary
Dynamic and results-driven professional with extensive experience in account management, sales, and business development across various industries. Proven track record in forging strategic partnerships, driving customer value, and managing key accounts. Skilled in data analysis, forecasting, and pricing strategy, with a keen understanding of supply chain and logistics. Highly adaptable and well-rounded skill set. Seeking a position with opportunities to learn new skills and contribute towards company goals.
Overview
8
8
years of professional experience
Work History
Account Manager
Kool Logistics
02.2023 - 08.2023
- Kept all documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
- Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
- Successfully resolved escalated issues, preventing potential problems with valuable clients while maintaining positive relationships with all parties involved.
- Expertly managed client needs, orchestrating resources for timely project fulfillment.
- Exercised strategic decision-making to mitigate project discrepancies and maintain momentum.
- Fostered synergy with cross-functional teams to meet and exceed business goals.
- Diligently assessed supplier viability to uphold quality and market competitiveness.
Strategic Account Manager
R+L Global Logistics
12.2021 - 02.2023
- Expanded the company''s presence within existing accounts through effective networking and relationship-building efforts.
- Spearheaded strategic account management, establishing myself as the key liaison for client interactions across hierarchical levels.
- Enhanced client relationships by consistently delivering strategic insights and tailored solutions.
- Demonstrated expertise in crafting and presenting compelling presentations to stakeholders at various organizational tiers.
- Employed innovative approaches to identify, develop, and strengthen vendor alliances, enhancing support for principal accounts.
- Drove process improvements across multiple teams to streamline workflows related to servicing our strategic partners.
Territory Sales Manager
Royal Brass & Hose
05.2018 - 12.2021
- Spearheaded innovative initiatives aimed at enhancing business growth; worked closely with stakeholders in formulating strategies for lead generation.
- Promoted growth of a territory valued at over $7M through strategic sales initiatives for consistent expansion.
- Utilized data analytics to understand customer patterns, market dynamics, and competitive landscape, shaping tailored sales approaches to meet objectives.
- Collaborated cross-functionally with product development and production teams to improve designs and reduce costs.
- Delivered recommendations to long-term accounts to promote brand awareness to key audience.
- Managed and nurtured a portfolio of 50+ regional accounts, cultivating long-term, lucrative partnerships.
- Advised clients on optimizing inventory return on investment, enhancing their financial performance.
- Managed sales pipeline effectively by prioritizing high-potential prospects while keeping track of potential opportunities at various stages of development.
Project/Account Manager
PBD Worldwide
03.2017 - 06.2017
- Served as the principal liaison for retail and e-commerce clients, managing daily communications, project coordination, and billing activities.
- Utilized SmartReports, ConnectShip, and Oracle to service and manage all aspects of key accounts within the warehouse.
- Collaborated with managers to provide customer feedback and recommend operational changes to meet emerging trends.
- Analyzed sales and inventory metrics to predict trends and scrutinized financials for profit optimization.
- Produced accurate and timely monthly invoices, upholding stringent billing standards.
- Resolved complex billing issues quickly, maintaining positive relationships with clients while preserving company revenue streams.
- Proactively identified and resolved potential challenges, enhancing supply chain effectiveness and adherence to receiver protocols.
- Implemented inventive solutions to address client issues, ensuring operational excellence and compliance.
- Contributed to team objectives in fast-paced environment.
Logistics Account Executive, Prospecting Captain
Total Quality Logistics
10.2015 - 03.2017
- Exceeded company benchmarks by delivering exceptional service to existing clients and advancing new leads through the sales funnel to closure.
- Enhanced account value through diligent follow-up, comprehensive needs analysis, ongoing education, and staying abreast of market trends.
- Leveraged critical thinking and expertise to devise strategic plans for account acquisition, expansion, and long-term business prospects.
- Fostered the growth of junior brokers in Team Atlanta with targeted call coaching, performance assessments, and tailored development strategies.
- Negotiated favorable shipping rates with carriers, resulting in significant cost savings.
- Drove new business by acquiring new clients and expanding new and existing relationships.
- Conducted weekly sales training and periodic competitions, boosting revenue, new account success rates, and team engagement.
- Successfully onboarded approximately 60 new clients and managed a portfolio of over 30 active accounts with consistent repeat business, ensuring consistent business flow.
Education
BBA - Marketing Management
University of Memphis
Memphis, TN05.2014
Skills
- Analytical Thinking
- Excellent Communication
- Multitasking
- Strategic Planning
- Collaboration
- Problem-Solving
- Sales Lifecycle Management
- Decision-Making
- Customer Service
- Adaptability and Flexibility
Timeline
Account Manager
Kool Logistics
02.2023 - 08.2023
Strategic Account Manager
R+L Global Logistics
12.2021 - 02.2023
Territory Sales Manager
Royal Brass & Hose
05.2018 - 12.2021
Project/Account Manager
PBD Worldwide
03.2017 - 06.2017
Logistics Account Executive, Prospecting Captain
Total Quality Logistics
10.2015 - 03.2017
BBA - Marketing Management
University of Memphis