Supervised day-to-day operations to meet performance, quality and service expectations.
Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Independent Contractor
Self
11.2022 - Current
Organized and prioritized work to complete assignments in a timely, efficient manner
Exhibited the willingness to take risks to achieve positive outcomes
Brought forth a strong understanding of research methods and data analysis.
Assistant General Manager/General Manager
Little Jacs LLC/McDonalds
10.2010 - 10.2022
Successfully handled visual merchandising, and worked to promote company vision
Recruited and trained new employees, while also monitoring the productivity of current
employees
Worked with a team to increase sales, lower drive thru times, increase customer
satisfaction, and responsible for the overall success of a multi-million dollar a year
operation
Implemented new policies and procedures to the hiring program.
Assistant Manager
Wendys
03.2003 - 10.2010
Provided optimal assistance to the General Manager and handled a variety of tasks
Worked closely with General Manager to ensure timely completion of administrative
tasks
Responsible for ensuring that goals were met and that policies and procedures were
followed.