Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
References
Timeline
Generic

Matthew Patrick

Pasadena

Summary

Results-driven professional in sales management, known for high productivity and efficient task completion. Skilled in strategic planning, customer relationship management, and team leadership. Excel in communication, negotiation, and problem-solving to achieve sales targets and business growth.

Overview

19
19
years of professional experience

Work History

Parts Sales Manager

AutoZone
Webster
11.2023 - Current
  • Processed payments from customers and updated financial records accordingly.
  • Ensured compliance with relevant regulations related to automotive parts sales.
  • Maintained accurate inventory records and monitored stock levels.
  • Supervised daily operations of the parts department, including ordering, stocking, and selling of products.
  • Managed returns of defective or incorrect items according to company policy.
  • Tracked orders through the supply chain process from purchase order placement until delivery at the store level.
  • Provided excellent customer service by responding to inquiries in a timely manner.
  • Performed regular price checks to ensure competitive rates were maintained.
  • Prepared quotes for special orders as requested by customers.
  • Assisted customers with product selection decisions based on their individual needs.
  • Resolved customer complaints promptly and efficiently.
  • Conducted complimentary battery checks, testing and wiper installations.
  • Monitored performance targets and sales metrics of sales team to monitor productivity.
  • Inspired team members to top sales and service performance and engagement, cultivated exceptional passion to meet customer needs and achieved unprecedented staff retention.

General Manager

Jersey Mike's Subs
Pasadena
06.2014 - 10.2023
  • Prepared detailed reports for senior leadership outlining key performance metrics related to operational success.
  • Oversaw product development initiatives from concept through completion stages.
  • Monitored financial performance and identified areas for improvement in cost savings and revenue generation.
  • Provided guidance and support to subordinate managers in order to foster an atmosphere of cooperation throughout the organization.
  • Assisted in the recruitment process by interviewing potential candidates for open positions.
  • Ensured compliance with local health department regulations regarding food safety standards.
  • Analyzed existing processes for effectiveness and developed new systems as needed to enhance overall productivity levels.
  • Developed marketing strategies designed to increase brand awareness within target markets.
  • Implemented employee recognition programs to motivate staff members towards achieving organizational goals.
  • Maintained relationships with vendors to obtain the best pricing on supplies and materials.
  • Resolved customer complaints quickly while maintaining high quality standards of service delivery.
  • Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
  • Coordinated training activities for employees to ensure compliance with company policies and procedures.

Laborer

Piping Technology & Products Inc.
Houston
12.2011 - 12.2012
  • Operated various power tools such as drills and saws safely while following manufacturer's instructions.
  • Performed regular checks of equipment for proper operation and safety compliance.
  • Loaded and unloaded materials onto or from pallets, trucks, or other vehicles using a forklift.
  • Inspected finished projects for quality assurance purposes before handing off to customer.

Electrical Apprentice

Wolfenson Electric
Houston
12.2008 - 11.2011
  • Repaired faulty or damaged components on existing electrical systems.
  • Read and interpreted blueprints, schematics, diagrams, and technical documents for installation of new systems.
  • Installed ground fault circuit interrupter outlets per code requirements.
  • Ran cable trays for power distribution from main panels to branch circuits.
  • Tested electrical systems to ensure proper functioning and safety.
  • Pulled wires through conduit runs using fish tapes or pull strings when necessary.
  • Identified problems with circuits or equipment using testing devices such as multimeters or oscilloscopes.
  • Installed conduit systems including EMT, rigid conduit, flexible conduit.

Shift Manager

McDonald's
Pasadena
11.2006 - 12.2008
  • Investigated customer complaints regarding merchandise quality or availability promptly.
  • Maintained cleanliness and organization of work area.
  • Enforced safety standards throughout the store including proper use of equipment.
  • Ensured compliance with food safety regulations and quality standards.
  • Monitored inventory levels and placed orders for supplies as needed.

Education

High School Diploma -

Pasadena Memorial
Pasadena, TX
06-2010

Skills

  • Attention to detail
  • Team leadership
  • Customer service
  • Problem solving
  • Report writing
  • Data management
  • Regulatory compliance
  • Inventory control

Affiliations

  • Automotive technician- Repair and maintain my own vehicles.

Accomplishments

  • Awards and commendations for achieving the highest sales in the national market.

References

References available upon request.

Timeline

Parts Sales Manager

AutoZone
11.2023 - Current

General Manager

Jersey Mike's Subs
06.2014 - 10.2023

Laborer

Piping Technology & Products Inc.
12.2011 - 12.2012

Electrical Apprentice

Wolfenson Electric
12.2008 - 11.2011

Shift Manager

McDonald's
11.2006 - 12.2008

High School Diploma -

Pasadena Memorial

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