Matthew Patterson
Hoosick Falls
Summary
Dynamic Operations Manager with a strong track record in workflow optimization, staff supervision, and incident reporting. Successfully directed daily operations to enhance productivity, ensure safety compliance, and foster effective client relations.
Overview
9
9
years of professional experience
Work History
Site Supervisor
Hollingsworth and Vose
Easton
05.2025 - Current
- Supervised daily operations to ensure compliance with safety regulations.
- Managed and supervised 10+ site staff to uphold safety and quality standards.
- Monitored adherence to safety protocols on job sites, ensuring team compliance.
- Communicated daily progress and incident reports to clients and corporate offices.
- Controlled access at the site during working hours, monitoring visitor movements.
- Assisted in troubleshooting equipment malfunctions during production shifts.
- Maintained accurate records, including daily reports and timesheets as required by management.
- Effectively communicated staffing and production issues to management.
Operations Manager
JBM Sherman Carmel
Bennington
08.2022 - 05.2025
- Coordinated daily operations to ensure efficient workflow across teams.
- Managed inventory levels and maintained accurate stock records.
- Implemented standard operating procedures for operational tasks.
- Oversaw scheduling to optimize employee productivity and resource allocation.
- Facilitated interdepartmental communication to enhance collaboration.
- Monitored compliance with safety regulations and company policies.
- Supervised daily workflow to maximize productivity and maintain quality standards.
- Directed operations through the implementation of strategies to achieve profitability goals.
Lead Researcher
Baxter Research
Los Angeles
03.2022 - 08.2023
- Created comprehensive research reports to inform strategic decision-making.
- Mentored junior researchers on best practices and methodologies.
- Evaluated processes to optimize research workflows and enhance protocols.
- Advised team on ethical considerations in research activities.
Site Manager
Capestone Logistics
Schodack Landing
03.2017 - 08.2022
- Managed daily site operations to ensure efficient logistics workflows.
- Oversaw safety protocols and compliance measures across the site.
- Trained and mentored staff on best practices and operational procedures.
- Conducted regular inspections to maintain equipment and facility standards.
- Communicated with clients to address concerns and provide updates on services.
- Led team meetings to discuss progress, challenges, and future goals.
- Managed daily operations of the site, including staff and contractors.
- Established policies, procedures and guidelines for the operation of the site.
- Responded promptly to customer inquiries or complaints.
- Maintained records of inventory, assets, personnel and other relevant data.
- Resolved conflicts between staff members in a timely manner.
- Monitored job progress to ensure quality standards were met.
- Maintained payroll data, attendance records and delivered materials to job site on time and in good condition.
- Analyzed reports to identify areas for improvement in performance or cost savings.
- Maintained safe operating compliance and verified that operations met best practice standards.
- Interviewed and hired qualified candidates to fill open staff positions.
- Organized and participated in monthly on-site meetings with clientele and subcontractors.
- Performed routine audits to maintain inventories, supplies and equipment.
- Motivated and challenged staff to achieve results while offering developmental and educational opportunities.
- Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
- Utilized project management software to track project progress, budget, and resource allocation.
- Evaluated employee performance through regular reviews and feedback sessions.
- Resolved customer inquiries and complaints requiring management-level escalation.
- Created and managed budgets for travel, training, and team-building activities.
- Analyzed business performance data and forecasted business results for upper management.
Education
Associate of Arts - Business Administration
Hudson Valley Community College
Troy, NY06-1998
Skills
- Safety compliance and management
- Staff supervision and management
- Incident reporting
- Operations management
- Workflow optimization
- Client communication
- Team building and conflict resolution
- Contract negotiation
- Business administration
- Staff supervision
- Team building
- Business development
- Financial management
Affiliations
- Active Hiker
- Lead singer and guitarist in Irish Folk band (Ragged Rascal)
- Avid reader (History, Poetry,Philosophy)
References
References available upon request.
Timeline
Site Supervisor
Hollingsworth and Vose
05.2025 - Current
Operations Manager
JBM Sherman Carmel
08.2022 - 05.2025
Lead Researcher
Baxter Research
03.2022 - 08.2023
Site Manager
Capestone Logistics
03.2017 - 08.2022
Associate of Arts - Business Administration
Hudson Valley Community College