Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Matthew Pazin

Marina del Rey,CA

Summary

Dynamic manager with a proven track record at Spring Cleaners mdr, excelling in vendor management and marketing strategies. Skilled in garment inspection and stain removal, I fostered team productivity and enhanced customer loyalty through effective communication and conflict resolution. Committed to maintaining safety and operational excellence while driving profitability.

Experienced Caregiver knowledgeable about safe patient ambulation, personal grooming assistance, and housekeeping. Remains current on relevant medical conditions and working with qualified healthcare staff to maximize care. Devoted to patient physical comfort and emotional support.

Overview

5
5
years of professional experience

Work History

Manager of Dry Cleaners

Mr Cleaners
04.2025 - Current
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Cross-trained existing employees to maximize team agility and performance.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Managed and motivated employees to be productive and engaged in work.
  • Improved safety procedures to create safe working conditions for workers.
  • Controlled costs to keep business operating within budget and increase profits.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Launched quality assurance practices for each phase of development
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Used portable machines and neutralizer solutions to pre-soak, sterilize, scrub and spot-clean contaminated or stained articles.
  • Examined and sorted articles according to color, fabric, soil level and required cleaning technique.
  • Used hand and machine markers to receive and mark articles for laundry or dry cleaning.
  • Used pressing machines and hand irons on appropriate garments.
  • Applied bleaching powders to spots and sprayed spots with steam to remove stains from fabrics.
  • Sorted and counted articles removed from dryers to fold, wrap or hang items.
  • Rinsed articles in water and acetic acid solutions to remove excess dye and fix colors.
  • Started washers, dry cleaners, driers or extractors and regulated machine processes.
  • Mixed and added detergents, dyes, bleaches and starches to clean, color, dry, and stiffen articles.
  • Collected soiled linens and clothing and pretreated stains.
  • Operated laundry equipment and loaded machines, paying careful attention to capacity restrictions.
  • Set up wash and dry cycles with appropriate settings such as spin speed, temperature, and cleaning agents.
  • Operated traditional and computer-operated washers and dryers while observing all safety protocols.
  • Assisted with cleaning and maintenance of laundry equipment to keep machines in proper working order.
  • Used POS system to collect payments from customers, providing invoice for proof of transaction.
  • Prepared wash solutions and added bleach, detergents and softeners to clean and maintain quality of garments.
  • Examined dried clothes to identify stains, tears and issues.
  • Used irons and iron boards to press clothing, folding and organizing garments.

Manager of Dry Cleaner

Spring Cleaners Marina Del Rey
05.2023 - Current
  • Cross-trained existing employees to maximize team agility and performance.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Accomplished multiple tasks within established timeframes.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Managed and motivated employees to be productive and engaged in work.
  • Controlled costs to keep business operating within budget and increase profits.
  • Improved marketing to attract new customers and promote business.
  • Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
  • Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
  • Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
  • Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.

Caregiver

Guardian Homecare
01.2021 - Current
  • Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
  • Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
  • Changed dressings, bandages, and binders to maintain proper healing and sanitary measures.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Recognized and reported abnormalities or changes in patients' health status to case manager.
  • Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.
  • Transported individuals to events and activities, medical appointments, and shopping trips.
  • Provided safe mobility support to help patients move around personal and public spaces.
  • Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
  • Laundered items, changed sheets and made bed to keep patients' bedroom clean.
  • Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
  • Recorded status and duties completed in logbooks for management.
  • Replaced bandages, dressings, and binders to care for wounds and encourage healing.
  • Assisted with daily living activities, running errands, and household chores.
  • Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.

Uber Driver

Self-employeed
09.2020 - 09.2024
  • Achieved high customer ratings on post-trip surveys for timeliness, vehicle cleanliness, and customer service.
  • Used GPS to determine fastest route to destinations in order to save riders money and maximize availability.
  • Picked up riders at designated locations and greeted upon vehicle entry.
  • Adhered to tight schedule and met departure and arrival deadlines.
  • Communicated with passengers regarding estimated time of arrival.

Restaurant Server

Rockin Crawfish
09.2021 - 08.2022
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Cultivated warm relationships with regular customers.
  • Stayed up-to-date on menu changes to help customers make food choices.
  • Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Greeted new customers, discussed specials, and took drink orders.
  • Used slow periods to restock supplies, ice, trays, and delivery bags.
  • Checked guests' identification before serving alcoholic beverages.
  • Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.

Education

Bachelor of Science - Human Biology

University of California, Santa Cruz
Santa Cruz, CA
09-2023

High School Diploma -

West High School
Bakersfield, CA
08-2020

Skills

  • Marketing
  • Disciplinary techniques
  • Vendor management
  • Goal setting
  • Passenger transportation
  • Vehicle maintenance
  • Safety awareness
  • Map reading
  • Garment inspection
  • Stain removal
  • Machine operation
  • Chemical handling
  • Safety procedures

Languages

English
Native or Bilingual
Spanish
Limited Working
French
Limited Working

Timeline

Manager of Dry Cleaners

Mr Cleaners
04.2025 - Current

Manager of Dry Cleaner

Spring Cleaners Marina Del Rey
05.2023 - Current

Restaurant Server

Rockin Crawfish
09.2021 - 08.2022

Caregiver

Guardian Homecare
01.2021 - Current

Uber Driver

Self-employeed
09.2020 - 09.2024

Bachelor of Science - Human Biology

University of California, Santa Cruz

High School Diploma -

West High School

Similar Profiles

CREATE PROFILE
Matthew Pazin