Summary
Overview
Work History
Education
Skills
Timeline
Generic

Matthew Peacock

Tampa,FL

Summary

With a strong foundation in problem-solving, critical thinking, and interpersonal skills, I am eager to utilize my expertise in a new role. I am seeking a position that offers growth potential, encourages professional development, and allows me to make a positive impact.

Overview

13
13
years of professional experience

Work History

Assistant Property Manager

KHNG Investments FL, LLC
08.2023 - Current
  • See to tenant maintenance issues promptly
  • Maintaining an excellent customer service relationship with tenants
  • Oversee maintenance and landscaping of multiple properties
  • Conducted regular property inspections to identify potential issues and ensure compliance with safety regulations.

Dispatcher

Clearwater Police Department
01.2023 - 09.2024
  • Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
  • Provided exceptional customer service to callers, remaining empathetic and patient during emergencies.
  • Answered emergency and non-emergency calls, gathered accurate information, and dispatched appropriate resources
  • Coordinated and communicated with police officers, fire department, ambulances, city engineers, and various other agencies
  • Operated various communication systems, including radio, phone, and computer-aided dispatch (CAD)

Manager

Red Lobster
08.2021 - 05.2022
  • Successfully managed a team of over 30 staff members, including hiring, training, and coaching
  • Implemented effective strategies to significantly reduce back-of-house and bar waste
  • Delivered excellent customer service to our valued guests
  • Effectively managed payroll and timekeeping
  • Mentored and developed staff members for career advancement opportunities, leading to a more skilled and motivated workforce.
  • Purchased food and cultivated strong vendor relationships.

Store manager

Dollar General
11.2020 - 02.2021
  • Managed profit and loss (P & L) for the store, ensured financial targets were met
  • Built a high-performing team through culture, training, and supervision
  • Effectively oversaw inventory management operations including procurement, logistics, stocking, and ensuring product freshness and quality

Deputy Sheriff

Lucas County Sheriff’s Office
06.2011 - 05.2020
  • Investigated incidents and crimes, collected evidence, and recorded witness statements.
  • Patrolled designated areas in patrol vehicle and on foot to identify security and safety issues.
  • Member of the jail Swat Team and Fire Team
  • Assisted in the training of new deputies, sharing knowledge and experiences to help them excel in their roles.

Education

Criminal Justice and Police Academy -

Owens Community College
Perrysburg, OH
06.2008

Skills

  • Strong Communication Skills
  • Complex Problem-Solving
  • Customer Service
  • Adaptability and Flexibility
  • Multitasking Abilities
  • Training and Development
  • Team Leadership
  • Report Writing
  • Integrity and Honesty
  • De-Escalation Techniques
  • Calm and Professional Under Pressure

Timeline

Assistant Property Manager

KHNG Investments FL, LLC
08.2023 - Current

Dispatcher

Clearwater Police Department
01.2023 - 09.2024

Manager

Red Lobster
08.2021 - 05.2022

Store manager

Dollar General
11.2020 - 02.2021

Deputy Sheriff

Lucas County Sheriff’s Office
06.2011 - 05.2020

Criminal Justice and Police Academy -

Owens Community College

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Matthew Peacock