Summary
Overview
Work History
Education
Skills
Timeline
Generic

Matthew Perchess

Niles,IL

Summary

Dynamic professional with experience at UPS as a Package Sorter, excelling in speed and accuracy while ensuring timely deliveries. Proven ability to implement safety procedures and enhance team collaboration, resulting in improved operational efficiency. Strong attention to detail and effective communication skills foster positive relationships with clients and colleagues alike.

Overview

5
5
years of professional experience

Work History

Package Sorter

UPS
10.2022 - Current
  • Supported shipping department by preparing sorted packages for transportation, reinforcing company's reputation for punctuality.
  • Collaborated with team members to sort large volumes of packages quickly and accurately.
  • Ensured timely delivery of packages by prioritizing urgent shipments and adhering to strict deadlines.
  • Displayed strong attention to detail in sorting packages according to specific guidelines, ensuring correct deliveries every time.

Dog Trainer

Tall Oak Retrievers
01.2021 - 02.2022
  • Evaluated dogs'' progress during training sessions, adjusting techniques according to unique temperaments and learning styles.
  • Collaborated with fellow trainers to develop new strategies and approaches, resulting in improved client satisfaction rates.
  • Observed dogs in various settings to determine behavioral concerns and problems.
  • Evaluated animals to determine temperaments, abilities and aptitude for training.
  • Implemented puppy socialization classes that promoted early development of essential social skills and appropriate interaction with other dogs and humans.
  • Instructed owners and dogs on basic obedience commands using different techniques to match dogs' drives for reward.
  • Maintained clean training arena for group classes.
  • Consulted with owners to discuss behavioral concerns and determine final goals.
  • Reduced dog behavioral issues through consistent application of positive reinforcement techniques.
  • Strengthened relationships between handlers and working dogs by facilitating bonding exercises designed to build trust and mutual understanding.
  • Worked individually with dogs on track for higher-level certifications in obedience and show performance.
  • Offered guidance on selecting suitable equipment such as leashes, collars, and harnesses that promote proper handling techniques while walking or training dogs.
  • Watched dogs for triggers, signs of aggression and pack behaviors to formulate possible solutions.

Dog Daycare Supervisor

Animal Kare Center of Paducah Vet Services
02.2020 - 01.2021
  • Provided compassionate care for each dog while maintaining professional boundaries as a supervisor.
  • Implemented creative enrichment activities that engaged dogs both mentally and physically during their stay at daycare facilities.
  • Promoted a positive work environment with clear communication and teamwork.
  • Improved staff performance through regular training sessions, evaluations, and feedback.
  • Stayed up-to-date on industry best practices through continuing education opportunities and professional development courses.
  • Conducted thorough assessments of new dogs entering daycare to ensure compatibility with existing groups.
  • Developed strong relationships with clients, fostering trust in the care provided for their pets.
  • Enforced facility rules consistently for the safety of all dogs, staff, and visitors onsite.
  • Streamlined check-in and check-out processes to minimize wait times for busy pet owners.
  • Enhanced dog safety by implementing effective supervision strategies and monitoring playgroups closely.
  • Increased client satisfaction by providing exceptional customer service and addressing concerns promptly.
  • Assisted in resolving conflicts between dogs calmly and professionally using appropriate intervention techniques.
  • Collaborated with other supervisors to maintain a high standard of care across all aspects of the business.
  • Maintained a clean and organized facility for optimal pet health and wellbeing.
  • Handled emergency situations calmly under pressure while prioritizing the safety of the dogs in our care.
  • Managed daily operations efficiently, including scheduling, employee management, and recordkeeping.
  • Gave animals proper attention to promote secure environment in owner's absence.
  • Exercised animals regularly with walks and rigorous play activities.
  • Communicated professionally with pet owners via phone, email, and text.
  • Managed pet safety and wellness in owners' absence by securing yard gates and removing items that could make pets sick.
  • Kept cages, kennels, play yards, and grooming areas neat and clean.

Education

Maine East High School
Park Ridge, IL
01-2011

Skills

  • Package handling
  • Safety procedures
  • Sorting techniques
  • Speed and accuracy

Timeline

Package Sorter

UPS
10.2022 - Current

Dog Trainer

Tall Oak Retrievers
01.2021 - 02.2022

Dog Daycare Supervisor

Animal Kare Center of Paducah Vet Services
02.2020 - 01.2021

Maine East High School

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Matthew Perchess