Matthew Philipp
Scottsville,VA
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
14
14
years of professional experience
Work History
HVAC Installer
Albemarle Heating and Air
Charlottesville, VA
07.2009 - 12.2023
- Assisted with customer requests and answered questions to improve satisfaction.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Understood and followed oral and written directions.
- Tested equipment following each install to determine efficiency and proper functionality.
- Pulled electrical wiring for new installations or repairs to existing HVAC systems.
- Performed installation of residential HVAC systems, including air conditioning units, furnaces, heat pumps, air handlers, and ductwork.
- Read technical manuals and schematics to understanding specific configurations.
- Loaded materials, tools and HVAC equipment on truck at beginning of each shift.
- Attended employee meetings and training to learn about new techniques, trends and technologies.
- Installed furnaces, boilers and A/C units in new and existing buildings and assessed functionality of existing units.
- Troubleshot and diagnosed issues with HVAC equipment, providing recommendations for remediation.
- Ensured that all safety protocols were followed while working onsite at customer locations.
- Installed heating, air conditioning and ventilation equipment and tested for proper operation.
- Communicated regularly with supervisor regarding progress on projects and any challenges encountered during the course of work.
- Utilized hand tools such as wrenches, screwdrivers, drills, saws, as well as power tools like pipe cutters and benders when performing tasks related to HVAC installations.
- Reviewed worklists from supervisor to interpret project details and instructions.
- Wired both line and low voltage to heating and cooling equipment.
- Reviewed work orders and discussed with supervisors.
- Adhered strictly to all applicable codes when installing new HVAC systems.
- Led teams to complete large installation projects on time and within specific parameters outlined in customer documentation.
- Provided customers with information regarding product warranties and operating instructions after completion of jobs.
- Troubleshot HVAC system issues using appropriate tools and test equipment.
- Cleaned up job site upon completion of work to ensure a safe environment for customers.
- Cut and drilled holes in floors, walls and roofs to install equipment using power saws and drills.
Education
HVAC -
CATEC
Charlottesville, VA05-2014
High School Diploma -
Fluvanna County High School
Palmyra, VA06-2002
Skills
- Technical Troubleshooting
- Customer-Focused
- Valid Virginia Driver's License
- Duct Sizing and Design
- Installation of HVAC equipment
- Dedicated Team Player
- Quality-Focused
- Adaptable
- Effective communication with team members and supervisors
Timeline
HVAC Installer
Albemarle Heating and Air
07.2009 - 12.2023
HVAC -
CATEC
High School Diploma -
Fluvanna County High School
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