Matthew Plant
Sylvester,Georgia
Summary
Versatile and innovative management professional skilled at seeing "big picture" while still also focusing on details. Expertise in business development and streamlining processes and systems. Offering excellent communication and good judgment. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
19
19
years of professional experience
Work History
Operations Manager
Facilko Services
Tifton , GA
06.2015 - Current
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications and missed deadlines.
- Identified and resolved unauthorized, unsafe or ineffective practices.
- Set, enforced and optimized internal policies to maintain responsiveness to demands.
- Devised processes to boost long-term business success and increase profit levels.
- Partnered with vendors and suppliers to effectively manage and budget.
- Planned and resourced personnel and logistics for operations component exercises resulting in highly trained personnel ready to act quickly in critical roles.
- Reviewed shift reports to understand current numbers and trends.
- Led warehouse improvement initiatives to advance operational efficiencies and increase revenue.
- Collaborated with process owners to refine procedures, devise best practices and correct quality audit findings.
- Established and administered annual budget with controls to prevent overages, minimize burn rate and support sustainability objectives.
- Assessed supplier quality to maintain tight cost controls and maximize business operational performance.
- Formulated processes to improve assistance to support groups, resulting in reduction of downtime and financial loss.
- Helped build and review master service agreements for work eligibility.
- Trained new employees on proper protocols and customer service standards.
- Assisted in recruiting, hiring and training of team members.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Recruited, hired and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Scheduled employees for afternoon shifts, taking into account customer traffic and employee strengths.
- Supported top-level decision-making and strategy planning, forging productive relationships with top leaders and serving as key advocate for various personnel issues.
- Delivered business strategy and developed systems and procedures to improve operational quality and team efficiency
Railroad Conductor
CSX Transportation, Inc.
Waycross, GA
02.2006 - 05.2015
- Recorded logs of train car destinations and contents.
- Inspected train in motion and stationary to determine proper functionality.
- Communicated with train dispatchers to obtain and adjust directions.
- Signaled crew members, utilizing hand or flag signals, radio communications and lantern.
- Communicated through various methods to conduct train movement.
- Negotiated and directed train and rail cars movement.
- Performed air brake and electrical connection coupling.
- Prepared forms, required reports, switch lists and train orders daily.
- Performed daily inspections on switches.
- Conducted all pieces with skill and efficiency.
- Kept records of contents and destination of each train car and made arrangements to add or remove cars at proper points on routes.
- Signaled to engineers regarding train stopping, starting, directional switches or emergencies.
Project Engineer Assistant
Sheehan Pipeline
Okeechobee, FL
09.2003 - 02.2006
- Monitored installation of materials and equipment for compliance with drawings and specifications.
- Completed daily construction tasks while providing safe working conditions, staying on budget and meeting project deadlines.
- Analyzed blueprints and delivered concise instructions to technical team to maintain quality control.
- Communicated with industrial equipment installers to deliver technical support throughout project execution.
Education
Master of Science - Leadership
PurdueGlobal
West Lafayette, Indiana - OnlineBBA - Healthcare Management
Harding University
Searcy, AR01.2003
Skills
- Administrative Management
- Maintaining Compliance
- Microsoft Office
- Staff Training
- Microsoft Windows
- Financial Statement Review
- Supply Chain Management
- Team Leadership
- Project Management
Timeline
Operations Manager
Facilko Services
06.2015 - Current
Railroad Conductor
CSX Transportation, Inc.
02.2006 - 05.2015
Project Engineer Assistant
Sheehan Pipeline
09.2003 - 02.2006
Master of Science - Leadership
PurdueGlobal
BBA - Healthcare Management
Harding University
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