Matthew Polley

AutoNation Ford Burleson

Burleson

07.2001 - 07.2025

Oversaw procurement processes to ensure timely availability of essential components.
Collaborated with service technicians to identify parts needs for vehicle repairs.
Implemented efficient storage solutions for easy access to frequently used parts.
Coordinated with vendors to negotiate pricing and delivery schedules for parts supply.
Evaluated and improved parts department workflows to enhance operational efficiency.
Led team meetings to discuss inventory updates and address operational challenges.
Supervised the ordering, stocking, pricing, merchandising, receiving, returns and disposal of parts inventory.
Reviewed vendor invoices prior to payment authorization ensuring accuracy in pricing information listed on documents submitted for payment processing purposes.
Maintained accurate records of parts orders including tracking numbers, invoices, payments received and outstanding balances due.
Resolved disputes between customers and Parts Specialists over warranty claims or return policies.
Ensured compliance with company policies and procedures as well as applicable federal regulations pertaining to parts operations.
Performed scheduled inventory audits per to verify accuracy and product availability.
Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
Led a team of parts department employees, providing training and performance evaluations.
Implemented on-the-job training activities to cross-train employees on various tasks.