Summary
Overview
Work History
Education
Skills
Security Clearance
Personal Information
Timeline
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Matthew Poon

Hillsborough,USA

Summary

Software quality assurance tester with extensive experience in testing and support for desktop and web applications. Proficient in analyzing pre- and post-development applications to identify and resolve performance issues in collaboration with development and technical support teams. Committed to delivering high-quality debugging services through effective communication and precise problem-solving skills.

Overview

25
25
years of professional experience

Work History

Software QA Engineer

Quest/ Binarytree
Remote, NJ
12.2014 - Current
  • Executed manual exploratory tests to identify bugs in web-based applications.
  • Created detailed bug reports with reproduction steps and tracked issues through resolution.
  • Administered test lab infrastructure, ensuring regular maintenance and updates to support teams.
  • Designed and executed manual and automated test cases for newly released features across products.
  • Conducted regression testing and load testing for multiple products.
  • Developed automation test cases to reduce test cycle duration.
  • Facilitated new feature demonstrations for internal and external groups.
  • Configured projects for third-party security testing.

Sr. System & Network Engineer

Kirusa, Inc.
New Providence, New Jersey
06.2013 - 12.2014
  • Administrate Active Directory and Exchange Server 2007 in multi-Sites AD Forest environment.
  • Installation, configuration and maintenance of Web, DNS, Firewall and production servers.
  • Configuration and maintenance of site-to-site VPN tunnels through the company firewall to different carriers.
  • Managing and maintaining WAN and LAN network for multiple office locations.
  • Resolved day-to-day networking, hardware, and software issues and problems from customers.
  • Interacted with vendors for hardware and software purchases.
  • Maintained existing backup scripts and performed weekly backup of various systems such as AD, Exchange Server 2007, Cisco/Openswan firewall and data warehouse.
  • Supported and troubleshoot end user Windows client machines on daily basis.

System Test Engineer

SRI International
Princeton, New Jersey
03.2010 - 05.2013
  • Worked as a QA Tested Engineer in an Agile Software Development Team.
  • Demonstrated effective communication skills among multiple business functions, working with stakeholders, subject-matter experts, end-users, project managers, developers, and system implementers to achieve time-sensitive and high impact projects on schedule.
  • Acted as a technical consultant to other departments (i.e., user interface design standards, security of technology method, etc.) on emerging technical system issues.
  • Develop document and implement test plans and test cases in accordance with customer requirements to verify functional, performance and reliability.
  • Prepare and submit requests for test case failure fixes using Team Foundation Server.
  • Recount testing status and results to management in working meetings to improve the quality of product.
  • Review engineering specification documents and customer documents to ensure requirements are met.
  • Attend internal Hardware and Software Development meeting to ensure client’s requirements are met.
  • Analyze and troubleshoot hardware and software defects found in the system.
  • Setup and configure system components in the System Test lab environment and field.

Integration/ Test Engineer

4D Security Solutions Inc.
South Plainfield, New Jersey
06.2006 - 03.2010
  • Worked as a QA Tested Engineer in an Agile Software Development Team.
  • Developed document and implement test plans and test cases in accordance with customer requirements to verify functional, performance and reliability.
  • Prepare and submit requests for test case failure fixes using Bugzilla.
  • Recount testing status and results to management in working meetings to improve the quality of product.
  • Attend internal Hardware and Software Development meeting to ensure client’s requirements are met.
  • Setup and maintained software to work with Lenel system at airports in NJ/ NY and oil refineries in Abu Dhabi.
  • Interacted with vendors for hardware and software purchases.
  • Implemented changes and test support at customer locations.
  • Analyze and troubleshoot hardware and software defects found in the system.
  • Handled cabling in server room and software test lab.
  • Used Track-It! software to keep track of equipment inventory.
  • Assemble, configure and troubleshoot the software and hardware components used for Armor project.
  • Configured and maintained Windows Server 2003 and Exchange 2003.
  • Performed daily/ weekly on Active Directory and Exchange Server.

External Software Integrator - level 3

Northrop Grumman
Tinton Falls, New Jersey
05.2005 - 06.2006
  • Provided weekly project status updates of progress, milestones and issues while being proactive in anticipating, managing and communicating project problems and risks.
  • Installed, configured SQL, Exchange, and DNS Server on various types of Windows platforms including 2000 and 2003 Server.
  • Participated in ensuring that key initiatives and process improvements are fully evaluated from strategic and tactical perspectives for the successful implementation of the company’s software, hardware, and network systems.
  • Implemented and ensured network security using various kinds of firewall (Black Ice and Symantec firewall).
  • Management experience entailed managing multiple projects simultaneously with focus on project planning, monitoring, budgeting, resource negotiation, scope containment, conflict resolution, risk mitigation, implementation, project status reporting, documentation and other PMO related processes.
  • Supported production testing of product at customer locations.
  • Configured spanning tree and VLAN protocol.

Network Services Consultant

Deutsche Bank
Parsippany, New Jersey
06.2000 - 05.2005
  • Configured Cisco router and switches using Protocols MPLS, OSPF, BGP and VPN.
  • Used CiscoWorks 2000 to gather statistics (i.e. CPU/memory Usage, bandwidth, delay) from internetworking devices via a web browser for purposes of upgrading existing links to numerous remote sites.
  • Supported the deployment of global enterprise-wide e-Commerce Extra-net connection used for secure & reliable web-based applications used for transactions and over the network for remotely located users/clients.
  • Worked with customers to submit change requests for approval from change management.
  • Developed and implemented fallback procedures for critical system configurations.
  • Provided tier one and two technical support for traders, developers and end users.

Education

B.A. - Information Systems

New Jersey Institute of Technology
Newark, New Jersey
01.2002

Skills

  • Software testing and debugging
  • Networking and systems configuration
  • Operating systems: UNIX, DOS, Windows
  • Technical documentation and quality assurance
  • Computer support and customer service
  • Windows 10 and 11 proficiency
  • VMware ESX server management
  • Unix shell scripting expertise
  • Active Directory administration
  • Microsoft Teams collaboration
  • Azure DevOps integration
  • Exchange server management

Security Clearance

Secret Security Clearance

Personal Information

Citizenship: US Citizen

Timeline

Software QA Engineer

Quest/ Binarytree
12.2014 - Current

Sr. System & Network Engineer

Kirusa, Inc.
06.2013 - 12.2014

System Test Engineer

SRI International
03.2010 - 05.2013

Integration/ Test Engineer

4D Security Solutions Inc.
06.2006 - 03.2010

External Software Integrator - level 3

Northrop Grumman
05.2005 - 06.2006

Network Services Consultant

Deutsche Bank
06.2000 - 05.2005

B.A. - Information Systems

New Jersey Institute of Technology

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