Summary
Overview
Work History
Education
Skills
Timeline
Teacher
Matthew Powell

Matthew Powell

Lexington

Summary

Results-driven Division Manager skilled in maintaining smooth and efficient operations to meet profit and loss targets. Hardworking and disciplined leader with continuous improvement mindset. Goal-oriented manager with distinguished experience in multiple retail type industries and proven leadership abilities. Expert in increasing productivity and customer satisfaction while driving revenue and sales. Committed to streamlining procedures while optimizing employee talent.

Overview

20
20
years of professional experience

Work History

Division Manager

The Willis Music Co
05.2015 - Current
  • Handled escalated complaints involving division operations and work of personnel under supervision.
  • Supervised daily planning, coordination and administration for division operations.
  • Achieved profit and loss objectives through effective leadership and strategic processes.
  • Met divisional objectives by recruiting and qualifying vendor and trade bases.
  • Exercised independent judgment in onboarding, training and motivating division staff to maximize performance.
  • Communicated and collaborated with stakeholders to achieve division objectives.

Transition Manager/ District Staff

Essex Technology Group Inc.
02.2013 - 11.2014
  • Oversaw change management efforts to support implementation of critical initiatives driving technology, process and culture changes.
  • Designed processes and systems supporting business needs before, during and after transitions.
  • Partnered with business teams to understand needs and mitigate potential problems.
  • Built support for change throughout business unit through direct outreach strategies.
  • Identified impacted parties, business partners and resources required for planned changes.
  • Developed solutions to address complex issues and operational gaps.

Merchandising Manager Seasonal

Home Depot
02.2011 - 02.2013
  • Optimized store displays and appearance via strategic merchandising.
  • Designed displays to deliver interactive, engaging, and memorable store experiences for shoppers.
  • Established monthly goals and communicated performance expectations during team meetings to optimize sales.
  • Executed in-season pricing strategies, promotions, and markdowns to reach financial targets.
  • Maintained point of sale (POS) system by inputting accurate inventory information.

CEO

KY Lawn Ragers LLC
01.2008 - 02.2012
  • Established foundational processes for business operations.
  • Managed partnerships and strategic business relationships by negotiating contract terms and handling conflicts.
  • Built productive relationships with industry partners and competitors to support strategic business objectives.
  • Made large-scale financial decisions and supervised company spending to reduce material losses and maximize profits.
  • Identified new revenue generation opportunities to maximize bottom-line profitability.
  • Directed market expansions to propel business forward, meet changing customer needs.

Assistant Store Director

Circuit City Stores
01.2006 - 01.2008
  • Responded to customer complaints and comments.
  • Double-checked product pricing and displays.
  • Partnered with store director to interview, hire, train and develop department managers and team members to build and sustain high in-store performance.
  • Supervised employees and different store departments.
  • Educated and trained staff to equip with knowledge about products, customer service and store policies.
  • Supervised daily operations by directing customer service, inventory and sales operations.

Sales Manager

Best Buy
01.2003 - 01.2006
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Resolved customer issues quickly to close deals and boost client satisfaction.
  • Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
  • Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.
  • Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
  • Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
  • Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.

Education

Bachelor of Arts - Education

University of Kentucky
Lexington, KY

Associate of Science - Culinary Arts/ Business Administration

Sullivan University
Louisville, KY
05.2017

Skills

  • Sales Leadership
  • Budget Administration
  • Financial Administration
  • Profit and Loss Statements
  • Sales and Marketing Expertise
  • Critical Thinking
  • Active Listening
  • Policy Development
  • Staff Motivation
  • Customer Relationship Development
  • Performance Management

Timeline

Division Manager

The Willis Music Co
05.2015 - Current

Transition Manager/ District Staff

Essex Technology Group Inc.
02.2013 - 11.2014

Merchandising Manager Seasonal

Home Depot
02.2011 - 02.2013

CEO

KY Lawn Ragers LLC
01.2008 - 02.2012

Assistant Store Director

Circuit City Stores
01.2006 - 01.2008

Sales Manager

Best Buy
01.2003 - 01.2006

Bachelor of Arts - Education

University of Kentucky

Associate of Science - Culinary Arts/ Business Administration

Sullivan University

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Matthew Powell