Summary
Overview
Work History
Education
Skills
Timeline
Generic

Matthew Prasad

Wisconsin Dells,WI

Summary

I am an enthusiastic, hard working, dependable, team oriented maintenance worker with skills performing routine operation checks on work equipment and always exercising safety measures to limit injuries. Performing diverse maintenance and repair duties. Dedicated to maintaining optimal equipment functionality by managing routine and complex equipment and facility matters. Strong knowledge of hand and power tools operation and safety measures. I am effective and efficient with oral and written instructions. I use constructive criticism to improve skills and job performance. I am a motivated former small business owner with 17 professional years of entrepreneurial experience. I pride myself on the dedication and personable extensive experience in managing administrative and sales operations and personnel. I am well-versed in training, educating, motivating and supporting staff members to create a successful work atmosphere. I am a former experienced special needs and elderly driver. I am skilled at providing optimal support while offering personalized assistance to those who are in need of transportation to meet their daily lives. I am willing to assist and take on things that are out of my job description to ensure the safety of my passengers and offer a good experience. I worked in all types of weather conditions so I maximized my route efficiency to ensure my passenger's were on time to their appointments. I always maintain a clean and well organized work space and always ensure anything I need is readily accessible. I am a hard working, responsible team player; effective at multitasking in both a face paced or office environment to accomplish work targets and objectives while offering customer satisfaction as well as a friendly, team oriented work environment.


Overview

22
22
years of professional experience

Work History

Maintenance Worker

Allegiant Management Group
04.2023 - Current
  • Followed safety precautions to avoid personal injury and provide safe work environment.
  • Used problem-solving skills to alleviate issues efficiently with minimal supervision.
  • Removed outdoor debris and yard clippings into receptacles to properly maintain grounds.
  • Followed work orders and specifications for machine and equipment replacement, repair, or maintenance.
  • Completed daily, weekly, and monthly checklists on building equipment to maintain records of scheduled maintenance procedures.
  • Maintained restroom functionality by repairing leaking faucets, clogged toilets, and other equipment.
  • Installed new locks, door handles, and door closers.
  • Sanitized restrooms using such chemicals as ammonia to reduce spread of germs.
  • Provided facility inspection and maintenance to achieve superior levels of cleanliness and upkeep.
  • Safely and effectively handled wide range of cleaning products and solutions.
  • Positively engaged with customers and maintained professional appearance as company representative.
  • Supervised maintenance functions, working collaboratively with sanitation crews on shop floor upkeep and repairs.
  • Installed and maintained plumbing.

Small Business Co-Owner

Kwik Cuts LLC
05.2016 - 10.2023
  • Promoted business via social media to generate leads and maximize brand identity.
  • Advertised products and services online, social media and through traditional campaigns to target ideal consumers.
  • Designed business plan to define concept, short-term and long-term goals and strategies.
  • Introduced new methods, practices, and systems to reduce turnaround time.
  • Researched trends and current innovations to determine competition and develop competitive pricing points.
  • Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
  • Participated in business events, conferences and trade shows to promote products and network with business owners and prospective clients.
  • Evaluated sales reports and financial statements to manage cash flow and develop techniques to improve business.
  • Devised processes to boost long-term business success and increase profit levels.
  • Interviewed and hired ideal candidates to assist with logistics and tasks of business.
  • Managed purchasing, sales, marketing and customer account operations efficiently.
  • Interacted well with customers to build connections and nurture relationships.
  • Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
  • Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.

Small Business Co-Owner

Orbitz Pizzaria
01.2006 - 09.2016
  • Promoted business via social media to generate leads and maximize brand identity.
  • Advertised products and services online, social media and through traditional campaigns to target ideal consumers.
  • Designed business plan to define concept, short-term and long-term goals and strategies.
  • Introduced new methods, practices, and systems to reduce turnaround time.
  • Fulfilled customer shipping needs by completing all purchase orders and customer invoices.
  • Participated in business events, conferences and trade shows to promote products and network with business owners and prospective clients.
  • Evaluated sales reports and financial statements to manage cash flow and develop techniques to improve business.
  • Devised processes to boost long-term business success and increase profit levels.
  • Demonstrated product presentations to prospective customers to showcase features, benefits and value.
  • Interviewed and hired ideal candidates to assist with logistics and tasks of business.
  • Managed purchasing, sales, marketing and customer account operations efficiently.
  • Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
  • Negotiated price and service with customers and vendors to decrease expenses and increase profit.
  • Assisted in recruiting, hiring and training of team members.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
  • Monitored daily cash discrepancies, inventory shrinkage and drive-off.
  • Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
  • Launched staff engagement, gender diversity and cultural programs in addition to robust reporting tool that increased operational quality.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.

Driver

CLY Transportation
03.2003 - 12.2006
  • Followed all relevant traffic laws and safety regulations.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Maintained professional and friendly demeanor during deliveries to uphold company reputation.
  • Delivered goods and products to customer on time and in excellent condition.
  • Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
  • Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
  • Coordinated efficient routes to avoid delays and optimize schedules.
  • Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
  • Communicated with dispatchers and other personnel to coordinate transportation schedules.
  • Kept detailed mileage and fuel reports to track overall fuel costs.
  • Achieved consistent safety targets by adjusting driving to different road and traffic conditions, balancing loads, and avoiding dangerous driving actions.
  • Communicated with passengers to provide information and assistance for excellent customer service and positive experiences.
  • Drove safely in various weather and road conditions to avoid accidents.
  • Cleaned vehicle regularly to maintain professional appearance.
  • Answered, scheduled, and responded to reservation calls at specific times and locations.

Bar Porter

Ho-Chunk Gaming Wisconsin Dells
02.2002 - 10.2003
  • Explained daily specials and beverage promotions to exceed daily sales goals.
  • Adhered to state laws regarding alcoholic beverage services and customer regulations.
  • Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
  • Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
  • Greeted customers and provided friendly, knowledgeable service.
  • Coordinated with servers and bartenders to maintain smooth operation of bar area.
  • Restocked glassware, cleaned tables and organized supplies to meet demanding trading periods throughout shift.
  • Assisted in setting up and breaking down bar area for special events.
  • Replaced empty kegs and soda syrups.
  • Restocked ice, condiments, and snacks.
  • Transported dirty utensils, dishes, and trays to kitchen to help team stay on top of cleaning.
  • Delivered food to customers at bar and tables.
  • Checked ID cards and verified bar guests were of legal age.
  • Maintained adequate levels of condiments and well-stocked drink stations to keep service flowing smoothly.
  • Assisted with bussing tables and cleaning up spills.
  • Monitored food and beverage supplies, assisting with restocking when needed.
  • Addressed customer complaints and inquiries to verify satisfaction.
  • Greeted customers and provided menus upon arrival to dining room.
  • Set up advertising signs and displays on shelves, counters and tables.
  • Monitored dining room and bar areas for signs of overcrowding.

Education

High School Diploma -

Continental Academy
Miramar, FL
01.2008

Skills

  • Chemical Cleaners
  • Valid Driver's License
  • Electric Clippers
  • Electrical Systems
  • Financial Management
  • Business Management and Development
  • Cost Control
  • Business Growth and Retention
  • New Business Launch
  • Office Supplies and Inventory
  • Consultative Sales Techniques
  • Corrective Actions
  • Training and Development
  • Financial Planning
  • Sales Oversight
  • Employee Performance Management
  • Strategic Planning
  • Business Marketing
  • Vendor Relations
  • Operations Management
  • Employee Timesheet Processing
  • Financial Transactions
  • Shipping and Packaging
  • Safe Driving Techniques
  • Safety Protocols
  • Money Transfer Systems
  • Order Picking and Processing
  • Schedule Management
  • Route Logs
  • Driving and Transportation
  • Time Management
  • Customer Service
  • GPS and Route Planning
  • DOT Requirements
  • Optimizing Routes
  • Customer Needs Assessments
  • Sales Techniques
  • Billing and Payment Processing
  • Exterior Patrolling

Timeline

Maintenance Worker

Allegiant Management Group
04.2023 - Current

Small Business Co-Owner

Kwik Cuts LLC
05.2016 - 10.2023

Small Business Co-Owner

Orbitz Pizzaria
01.2006 - 09.2016

Driver

CLY Transportation
03.2003 - 12.2006

Bar Porter

Ho-Chunk Gaming Wisconsin Dells
02.2002 - 10.2003

High School Diploma -

Continental Academy
Matthew Prasad