Matthew Pries
Orlando,US
Summary
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise. High-energy Store Manager bringing extensive experience in retail settings. Set and enforced consistent standards to maintain staff satisfaction and meet performance targets. Dynamic relationship-builder with organized nature and sound judgment focused on maximizing team efficiency. Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Store Manger
Mikes Comics and Collectibles
01.2017 - Current
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
Rideshare Driver
Lyft
04.2024 - Current
- Completed daily vehicle maintenance and repair to guarantee dependable and safe ride.
- Kept meticulous records of mileage, expenses, and maintenance tasks for accurate reporting purposes.
- Enhanced rider satisfaction by providing clean, safe, and friendly traveling environment.
- Enhanced brand loyalty, encouraging repeat business by offering personalized service.
Sales Associate
Mike's Comics and Collectibles
03.2013 - 01.2017
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Education
Bachelor of Science - Business And Organizational Leadership
Valencia College
Orlando, FL12.2019
Associate of Arts - General Studies
Valencia College
Orlando, FL04.2017
Skills
- Customer Service
- Team leadership and coaching
- Goals and performance
- Store operations
- Problem-Solving
Accomplishments
- Have managed a store that has increased sales revenue every year for the last three years on an average of 12%.
- Supervised team of three to five staff members for over seven years and counting.
- Used Microsoft Excel to develop inventory tracking spreadsheets and track sales.
- Completed five months of rideshare services with a perfect 5.0 rating.
Certification
- Business Management, Valencia College, 2017
- Business Specialist, Valencia College, 2017
- Business Operations, Valencia College, 2019
- Operations supplies and services, Valencia College, 2019
Timeline
Rideshare Driver
Lyft
04.2024 - Current
Store Manger
Mikes Comics and Collectibles
01.2017 - Current
Sales Associate
Mike's Comics and Collectibles
03.2013 - 01.2017
Bachelor of Science - Business And Organizational Leadership
Valencia College
Associate of Arts - General Studies
Valencia College
- Business Management, Valencia College, 2017
- Business Specialist, Valencia College, 2017
- Business Operations, Valencia College, 2019
- Operations supplies and services, Valencia College, 2019
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