Matthew Pulley

• Conducts thorough audits to assess adherence to USDOT Federal Motor Carrier Safety Regulations and assess safety control measures in place.
• Recommends corrective actions regarding violations cited to mitigate risks and improve overall safety performance.
• Facilitates meetings with upper management, executives and Safety Director to discuss ways that safety can be improved.
• Conducts thorough accident investigations to identify root causes and prevent future occurrences.
• Has proven track record of turning companies around, avoiding FMCSA audits afterwards.
• Instills Safety Principles to even the most non-compliant carriers, demonstrating expert-level communication and teaching abilities.
• Finds an average of 7.4 violations per investigation when the national average is 5.32
• Assisted the State Programs Manager with Texas Department of Public Safety’s 2023 Commercial Vehicle Safety Plan by reviewing their 2023 Safety Plan and submitting comments regarding potential issues.
• Represented FMCSA at the 2023 Houston Truck Show by answering questions and providing CSA resources to attendees. Fostered relationships with other exhibitors to build goodwill and discuss trends they see emerging in the industry.
• Represented FMCSA at the 2023 Houston Veteran’s Job Fair by raising agency awareness and speaking to potential applicants; discussing our mission, how it impacts all motorists and how it is a rewarding career with opportunities for personal and professional development.
• Routinely interprets notices in the Federal Register, regulations, policies, waivers, and memorandums to determine applicability to each motor carrier when conducting investigations and inspections in accordance with Agency goals, objectives and guidelines.
• Analyzes compliance reviews, enforcement, and inspection results, accident and incident reports, complaints, and other information to identify safety and compliance problems or trends among motor carriers and shippers.
• Highly experienced with communicating orally and in writing utilizing technical expertise, citing regulation, policy, and/or procedural interpretations.
• Communicates with each carrier, illustrating how compliance makes the carrier money by expressing safety principles in clear and convincing ways, that causes them to become voluntarily compliant with the regulations, impacting overall roadway safety for all motorists, propelling our mission in reducing crashes and fatalities.
• Conducts complex safety compliance investigations and looking into alleged violations either as follow up to an investigation or in response to complaints; upon advice and approval by the supervisor, initiates enforcement investigations to gather and develop supportive evidence of the kinds and volume needed to sustain criminal or civil forfeiture actions, cease and desist orders, or other proceedings.
• Determines whether the carrier is compliant or whether the violations found indicate deliberate and conscious disregard of applicable regulations; makes a preliminary determination whether prosecution is warranted, and evidence is sufficient to support enforcement action.
• Produces high quality and detailed investigative reports by applying policies, procedures, and regulations in support of program goals and objectives.
• Frequently multi-tasks and adapts to changing mission demands.
• Possesses extensive knowledge of Drug and Alcohol Regulations 49 CFR Part 40 & 49 CFR Part 382.

• Reviews and analyzes claims to determine incidents of injury or illness in service.
• Makes determinations of service eligibility and entitlement to benefits under the Code of Federal Regulations.
• Advocates for veterans, providing information about a broad range of benefits and assisting with applications for VA benefits and services.
• Contacts veterans, Powers of Attorney, and dependents of veterans in order to obtain information needed to process a veteran's claim.
• Responsible for the review of ratings, claims, development for adherence to procedural compliance. Is competent in interpretation and application of law and procedures. Prepares letters and other written material for internal and external customers.

• Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
• Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
• Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
• Ensured accurate record-keeping with diligent data entry and database management for vital company information.
• Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
• Organized office events such as holiday parties or team-building activities, promoting a positive company culture and boosting employee morale.

• Provided technical assistance and advice to applicants, borrowers, and lenders by explaining basic program eligibility or servicing and other requirements for the loan/grant and guaranteed programs administered by Rural Development.
• Reviewed for completeness and correctness various loan/grant-making documents submitted for eligibility determinations and/or servicing actions.
• Input and monitored agency system data and generated related reports from computer systems.
• Monitored and tracked obligations and expenditures for loans and grants ensuring payment and disbursement transactions.
• Processed obligations, claims for reimbursement, and requests for draws.

• Answered incoming telephone calls and visitors, routing appropriately.
• Reviewed outgoing correspondence for clarity, proper grammer, appropriate format, and conformance to policy.
• Drafted and finalized correspondence and documents.
• Provided advanced computer assistance, to include set up and operation of Video Teleconference equipment.
• Performed duties as a property disposal custodian, to include conducting inventories of physical property.
• Updated and proofread office policies and procedures manuals, suggesting changes when applicable.
• Co-hosted and participated in Quarterly Leadership Academy Training.
• Served on the Quality Control Subcommittee; rebuilt the Division SharePoint Site and updated changes on the Division External Website.

Motor Transport Operator

• Performed maintenance checks on vehicles and equipment to ensure mission readiness

• Drove various military vehicles to include Truck Tractors, LMTVs, and more while transporting troops and supplies

Battalion Command Staff Admin Clerk

• Prepared and maintained binders, databases, PowerPoint projects, meeting agendas, daily status reports and any special requests for the Battalion Commander and Battalion Sergeant Major

• Maintained professionalism and confidentiality at all times due to duty location and nature of environment

• Performed clerical duties and examined all documents for technical accuracy and proper grammar

• Drafted memorandums for soldiers out-processing

Training Room NCO

• Drafted memos for soldiers career progression schools

• Maintained database showing which soldiers needed various career progression schools

• Tracked Army PT scores and height/weight of 140 soldiers to ensure compliance of standards

• Performed operational and periodic maintenance checks of Electronic Warfare Systems on A-10 Thunderbolt II Aircraft and AN/ALQ-184 Electronic Counter-Measures (ECM) Pods

• Repaired or replaced system components, faulty wiring, splices, connectors and/or connector pins as needed

• Reprogrammed ECM Pods with training or war packages

• Installed chaff/flare boxes and assist in loading weapon systems & fuel during Integrated Combat Turns

• Simulate missile threats to ensure operational readiness for Radar Warning Receivers

• Followed Technical Manuals closely to complete job tasks correctly and safely

Additional Duties & Skills

• Licensed Bus Driver for all busses (up to 52 Passenger)
• Certified to operate all forklifts 2-22K
• Possessed Top Secret Security Clearance