Matthew Rabago

• Efficiently cleaned, filled cracks, and seal coated commercial customer parking lots and residential driveways across Colorado.
• Managed several different pieces of high-cost equipment such as backpack blowers, push blowers, and power brooms to ensure each lot was perfectly clean to prep for the asphalt.
• Performed crack filling with dangerous hot tar which was used to fill every flaw within each lot.
• Sealed each lot spraying with seal coat from a high-powered hose and using precision to ensure the edges looked straight and clean. High attention to detail prevented excess seal that could potentially ruin the image of the property.
• Customer satisfaction was dependent on efficiency and awareness to detail under many different circumstances such as weather and environmental conditions.

• Detailed inspections of guests entering the stadium.
• Performed accountability of event tickets by using a barcode

scanner.

• On-field security – Guarded and secured guest/cadet sections in the stands to mitigate the risk of unauthorized persons from entering the field.
• Tunnel Security – Secured the player tunnel after the game ended to prevent people with incorrect credentials from entering the tunnel and locker rooms.

· Prepared or cooked food from scratch for other students/professors (customers).

· Opened and closed different stations every shift.

• Majority of the time ran cook and server stations without assistance
• Trained other student employees by the second week of employment.
• Potential candidate for a student manager position before our campus shut down due of the pandemic.
• Cook duties would include pizza, burgers, tacos, fried chicken, and sandwiches from scratch every day.
• Cashier (Cash handling, debit/credit, and student accounts).
• Stocked the entire store with drinks and snacks during every cash register shift.
• Prepped different ingredients and premade items in the kitchen with the cooks occasionally.
• Occasional dishwasher.

• Ensured customers were provided with a positive experience under the core values that the organization stands for.
• Managed dissatisfied customer situations to ensure they received a positive experience as they exited the store.
• Established a confidence for quickly managing money precisely during customer transactions as a cashier.
• Upsold products and sizes and shared excitement for new products.
• Supervised two new employees training on the register during peak customer hours to guarantee customer transactions were accurate.
• Stayed extra hours beyond my normal time to complete unfinished tasks because of high volume of customers throughout the day.
• My manager was confident in my ability to work in unfamiliar positions in which I succeeded in.
• Provided cleaning and custodial services throughout the store to make sure it met the organization standard of cleanliness.