Matthew Ranagan
Summary
Detail-oriented, solutions-driven IT professional with experience in technical support, CRM systems, and web development. Proven track record of leveraging Salesforce API integrations to automate workflows across 60+ units while maintaining compliance, data accuracy, and financial tracking. Skilled in troubleshooting, customer support, and web technologies (HTML, CSS, PHP, JavaScript), with a strong ability to collaborate and deliver efficient, performance-driven solutions.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Senior Regional Consultant
Zeta Psi Fraternity Inc.
Pearl River, NY
06.2023 - 03.2026
- Co-led a Salesforce API integration project to automate data transfer into custom Google Sheets dashboards for 60+ fraternity chapters, streamlining access to real-time roster, financial, and educational requirement data and enabling chapter leaders to independently monitor compliance and performance.
- Assisted in managing and optimizing fraternity-wide operations through Salesforce for 60+ chapters, maintaining accurate financial records, membership rosters, and alumni databases-resulting in improved tracking and a significant increase in revenue recovery from underperforming groups.
Technology Sales Associate
Staples
Oakland, NJ
05.2021 - 09.2021
- Delivered tailored technical consultations that improved customer satisfaction by 20% through optimized hardware and software solutions.
- Resolved hardware and software issues for an average of 10 customer devices weekly, including laptops, desktops, and printers.
Junior Website Developer
You Shall Thrive Inc.
Ridgewood, NJ
09.2018 - 01.2019
- Secured a junior developer internship through my high school's co-op program, enhancing knowledge in HTML, PHP, and CSS and collaborating on projects.
Education
Bachelor of Science - Computer Science
Marist University
Poughkeepsie, NY01-2023
Skills
- Salesforce (CRM & API Integration)
- Database Management
- Cloud Computing
- Programming Languages: C, Java, Python, HTML, CSS, PHP, JavaScript
- Windows & macOS troubleshooting
- Software Installation & Configuration
- Basic Networking (IP configuration, routers, switches)
- Hardware Diagnostics & Repair
- Microsoft Office Suite (Excel, Word, Outlook)
- Google Workspace (Sheets, Docs, Drive)
- Adaptability to New Technologies
Certification
Salesforce Certified Platform Administrator
Interests
- Game Development (Unity, Unreal Engine)
- Automation & Scripting (Python, Bash)
- Cybersecurity & Ethical Hacking
- Hardware Projects (Arduino, Raspberry Pi)
- UI/UX Design
Timeline
Senior Regional Consultant
Zeta Psi Fraternity Inc.
06.2023 - 03.2026
Technology Sales Associate
Staples
05.2021 - 09.2021
Junior Website Developer
You Shall Thrive Inc.
09.2018 - 01.2019
Bachelor of Science - Computer Science
Marist University