Matthew Raska
Denver,United States
Overview
2
2
years of professional experience
Work History
Party Host Supervisor
Main Event
Webster, TX
05.2024 - Current
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Maintained professional, organized, and safe environment for employees and patrons.
- Accomplished multiple tasks within established timeframes.
- Cross-trained existing employees to maximize team agility and performance.
- Maximized performance by monitoring daily activities and mentoring team members.
- Processed sales transactions using POS system.
- Set aggressive targets for employees to drive company success and strengthen motivation.
- Established team priorities, maintained schedules and monitored performance.
Game Master
Epic Escape Games
Denver, CO
08.2023 - 12.2023
- Explained company policies, game rules and safety requirements.
- Watched guests closely to maintain current understanding of gameplay.
- Planned and set up games with specific subject matter and stories.
- Kept game materials and rooms clean and neat for guests.
- Communicated clearly and on-time to share clues and direct game actions.
Banquet Attendant
Main Event Entertainment
12.2022 - 07.2023
- Assisted customers with information regarding menu offerings and nutrition information.
- Delivered food to guest tables with timeliness and efficiency.
- Provided attentive service and proactively assessed guest needs.
- Engaged in suggestive selling and other sales techniques.
Party Host
Main Event Entertainment
08.2022 - 07.2023
- Hosted children’s birthday parties for up to 50 guests at a time.
- Welcomed guests and provided a warm, friendly atmosphere.
- Cleaned up and reset the party in a timely manner.
- Planned parties according to customer specifications.
- Ensured all guests departed the premises safely.
- Ensured safety of children by adhering to safety regulations and monitoring activities.
Camp Counselor
Camp Longhorn
06.2022 - 07.2023
- Worked with children of varying age, interest, skill, and developmental levels.
- Ensured camper safety by enforcing camp rules, supervising group activities, and responding promptly to incidents or concerns.
- Developed strong relationships with co-counselors that resulted in seamless teamwork during challenging situations or emergencies.
- Led conflict resolution efforts among campers, fostering a positive atmosphere conducive to personal development.
- Maximized camper enjoyment by adapting programs to accommodate diverse interests and abilities.
Education
High School Diploma -
Friendswood High School At Friendswood Texas
Friendswood, TX05.2023
Skills
- Strong communication skills to welcome and greet guests and make them feel comfortable
- Ability to multitask and handle multiple requests simultaneously while maintaining a positive attitude
- Flexibility to work in a fast-paced, high-pressure environment and adapt to changing circumstances
- Customer service skills to resolve any issues or complaints that guests may have in a professional and courteous manner
- Team player attitude
- Effective Multitasking
- Teamwork and Collaboration
References
- Jim Perry, 08/01/22, 07/01/23, Former Employer, (832) 388-0243, PARTY HOST MANAGER
- Bill Robertson, 08/01/22, 07/01/23, Former Employer, (512) 793-2813, GENERAL MANAGEMENT/GIRLS CAMP DIRECTOR
Timeline
Party Host Supervisor
Main Event
05.2024 - Current
Game Master
Epic Escape Games
08.2023 - 12.2023
Banquet Attendant
Main Event Entertainment
12.2022 - 07.2023
Party Host
Main Event Entertainment
08.2022 - 07.2023
Camp Counselor
Camp Longhorn
06.2022 - 07.2023
High School Diploma -
Friendswood High School At Friendswood Texas