MATTHEW RAUGUTH
Elkhart,IN
Summary
I am an experienced professional skilled in pharmacy, marketing, and customer service looking for a career working with college students. Working in the pharmacy at Notre Dame has inspired me to pursue a career that combines my experience of serving students with my love of the Notre Dame culture. I want to serve the Notre Dame family that gives individuals the possibility to grow and achieve in academics, athletics, faith, and community.
Overview
25
25
years of professional experience
Work History
Sr Pharmacy Technician/ Medical Supply Specialist
University Health Services Pharmacy (Walgreens)
01.2012 - Current
- Data entry and inventory management- Enter and procure prescriptions to insurance
- Maintain, stock, and replenish pharmacy inventory
- Customer service- Assist patients with prescriptions and health and wellness concerns
- Dispensing duties- Bottle and prepare prescriptions for patients
- Appointment scheduling- Schedule vaccine appointments and COVID 19 testing
- Order and provide medication/supplies for UHS, students, athletes, and university athletic teams/training facilities
- Work with Campus Partners for medical supplies- Supply health and wellness supplies to campus facilities
- Supply medical supplies and materials for campus research projects
- Monitor inventory levels of supplies and equipment, placing timely orders to avoid shortages or disruptions in daily operations.
- Manage sensitive information with discretion while adhering to strict confidentiality protocols at all times.
- Answer phone calls and respond to inquiries from customers, vendors and other external contacts.
- Facilitate smooth day-to-day operations by anticipating needs, proactively addressing potential issues, and efficiently resolving problems as they arose.
- Manage and maintain electronic and paper-based filing systems to keep essential documents and information easily accessible and organized.
- Greet visitors with professionalism and enthusiasm to provide support and direct guests to appropriate department.
District Pharmacy Training Coordinator/ Sr Pharmacy Technician
Walgreens Pharmacy
01.2000 - 01.2012
- Overseen, coordinated, and scheduled training of new staff- Provided orientation and onboarding for new employees
- Trained new employees on company's policies, computer hardware, and software
- Planned and executed opening of four new-market pharmacies- Hired and trained staff for new stores
- Assisted in the recruitment process, resulting in the timely hiring of qualified candidates to fill open positions.
- Assisted in the recruitment process by screening resumes, scheduling interviews, and facilitating onboarding activities for new hires.
- Maintained accurate records of employee attendance, leave balances, and performance evaluations for streamlined HR processes.
Education
Bachelor of Science - Business - Marketing
Indiana University South Bend
01.2002
Associate of Science - Business
Indiana University South Bend
01.1999
Skills
- Google Suite
- Microsoft Office
- Problem solving
- Marketing and communication
- Inventory management and organization
- Technical training and mentoring
- CPR, AED, and First Aid certification
- Verbal communication
- Document management
- Attention to detail
- Verbal and written communication
- Inbound phone call handling
- Data entry
Timeline
Sr Pharmacy Technician/ Medical Supply Specialist
University Health Services Pharmacy (Walgreens)
01.2012 - Current
District Pharmacy Training Coordinator/ Sr Pharmacy Technician
Walgreens Pharmacy
01.2000 - 01.2012
Associate of Science - Business
Indiana University South Bend
Bachelor of Science - Business - Marketing
Indiana University South Bend
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