Matthew R. Conger
Blue Grass,Iowa
Overview
25
25
years of professional experience
Work History
Automotive Detailing
Blue Grass, IA
01.2004 - Current
- Wash and decontaminate vehicle exteriors
- Remove swirls and scratches from vehicle paint via wet sanding, compounding and polishing.
- Apply variety of paint glazes and sealants, including waxes and ceramic coating
- Clean and polish glass windows and windshields
- Sand and polish headlights to like new finish
- Vacuum and shampoo floors, floor mats and seats
- Steam clean and apply protectant to dash, doors and trim
- Steam clean and condition leather seats
- Detailed variety of vehicles including vintage/classic cars, sports cars, daily drivers, motorcycles, boats, campers
Cyber Security/ Communications Team
Joint Munitions Command
Rock Island, IL
08.2016 - Current
- Company Overview: Rock Island Arsenal, Rock Island, IL
- Facilitate to subordinate installations, NETCOM, and higher headquarters to coordinate instructions and information regarding Information Assurance
- Ensure net-worthiness and accreditation of subordinate installations’ networks
- Write, review, and disseminate policies and procedures on a variety of subjects
- Ensure compliance/mitigation of information assurance vulnerabilities
- Rock Island Arsenal, Rock Island, IL
Communications Team Member
Joint Munitions Command
Rock Island, IL
06.2016 - 08.2016
- Company Overview: Rock Island Arsenal, Rock Island, IL
- Initial set up and configuration of all new iPhones and iPads
- Responsible for replacing all Blackberry phones in command-wide with new iPhones
- Created new procedure for initial set up of multiple iPhones simultaneously vastly increasing productivity
- Support and troubleshoot user problems with iPhones and iPads
- Write – review – disseminate policies and procedures on a variety of IT subjects
- Rock Island Arsenal, Rock Island, IL
Tier 1/2 Associate
Von Maur
Davenport, Iowa
05.2015 - 03.2016
- Interact with users to gather information used to diagnose and fix user problems
- Support many operating systems and platforms
- Created all new network diagrams for the headquarters building, warehouse, and online processing center
- Assisted the network administrator install new Cisco switch and setup the LAN for the Iowa City store’s new VoIP phones
Supervisor-preload
United Parcel Service
Davenport, Iowa
02.2012 - 07.2015
- Supervise 8-20 employees in multiple work areas
- Worked with the IT team to create a new automated system for the small package sorting section, increasing production and reducing the number of mis-loaded packages
- Conducted daily/weekly goal meetings for supervisors and employees
- Responsible for daily building-wide safety and security checks
- Accountable for timesheet edits for employees on multiple shifts
- Conducted all new preload employees’ work and safety training
Staff Sergeant (Honorably Discharged)
United States Air Force
Moody Air Force Base, Georgia
02.2001 - 11.2011
- Company Overview: Moody Air Force Base, Georgia
- Achieved flying crew chief in minimal time
- Supervised night shift of entire phase dock crew
- Responsible for maintaining inventory of parts and tools
- Area supervisor for multiple inspection areas
- Was hand selected for Maintenance Operations Control Center (MOCC) position
- As midnight shift supervisor, created new maintenance tracking process for entire MOCC that reduced manpower and increased top level availability and awareness
- Deployed to Afghanistan(Kandahar, Karshi Khanabad)for Operation Enduring Freedom
- Flight Crew Chief for multiple search and rescue missions
- Awarded crew chief of the quarter and Airman of the quarter
- Provided air support for United States Army field operations
- Deployed to Iraq (Balad) for Operation Iraqi Freedom
- Revamped old document procedures to new system using SharePoint that increased the efficiency and allowed visibility for top level personnel
- Created standard operating procedures for new Core Automated Maintenance System
- Deployed to Kuwait (Ali al Saleem) for Operation Enduring Freedom and Operation New Dawn
- Was selected for deployment to update the Ali Al Saleem MOCC
- Spearheaded the team responsible for creating all new SOPs, manuals and multiple policies for MOCC
- Moody Air Force Base, Georgia
Timeline
Cyber Security/ Communications Team
Joint Munitions Command
08.2016 - Current
Communications Team Member
Joint Munitions Command
06.2016 - 08.2016
Tier 1/2 Associate
Von Maur
05.2015 - 03.2016
Supervisor-preload
United Parcel Service
02.2012 - 07.2015
Automotive Detailing
01.2004 - Current
Staff Sergeant (Honorably Discharged)
United States Air Force
02.2001 - 11.2011