Summary
Overview
Work History
Education
Skills
Awards
Timeline
CustomerServiceRepresentative

Matthew R Cyr

Westbrook,CT

Summary

Strong financial knowledge, work ethic, and interpersonal skills. Looking to apply my skills with an organization such a Liberty Bank which has a strong employee and community focus.

Overview

12
12
years of professional experience

Work History

Cash Office Supervisor

Stop & Shop Clinton
01.2014 - Current
  • Processed cash transactions efficiently, ensuring accuracy in daily financial reconciliations.
  • Managed cash office operations, maintaining compliance with company policies and procedures.

Front End Supervisor

Stop & Shop
03.2013 - Current
  • Supervised front-end operations, ensuring efficient customer service and transaction processing.
  • Trained and mentored staff on company policies, enhancing team performance and customer satisfaction.

Customer Service Representative

Stop & Shop
03.2016 - Current
  • Led customer service team to enhance support efficiency and resolve complex inquiries.
  • Developed training programs to improve staff performance and customer interaction techniques.

Education

Three Rivers Community College
Norwich, CT

Bachelor of Science -

Southern New Hampshire University
Hooksett, NH

High School Diploma -

Westbrook High School
Westbrook, CT
06-2015

Skills

  • Problem Solving
  • Strong focus on accuracy
  • Collaborative teamwork
  • Good Customer Service
  • Effective time management
  • Microsoft suite proficient
  • Cash management expertise

Awards

  • Eagle Scout

Timeline

Customer Service Representative

Stop & Shop
03.2016 - Current

Cash Office Supervisor

Stop & Shop Clinton
01.2014 - Current

Front End Supervisor

Stop & Shop
03.2013 - Current

Three Rivers Community College

Bachelor of Science -

Southern New Hampshire University

High School Diploma -

Westbrook High School

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Matthew R Cyr