Summary
Overview
Work History
Education
Skills
Other Information
Timeline
Generic

Matthew Reed

ST GEORGE,UT

Summary

College graduate with almost 10 years of experience running and managing programs. Great at overseeing, training, and developing staff that work in a treatment or healthcare setting. Great at building rapport with individuals and families needing special attention. Works well with a team to foster healthy and stimulating environments. Results-driven management professional with proven track record of leading successful programs and initiatives. Known for fostering collaboration and achieving impactful outcomes. Reliable and adaptable, skilled in strategic planning and team leadership.

Overview

11
11
years of professional experience

Work History

Program Director/Admin

Vive Adolescent Care
07.2021 - Current
  • Oversees training and development of Assistant Program Director, Training Coordinators, Shift Supervisors, Care Specialists.
  • Holds professional staff trainings.
  • Ensures company is in compliance with State Licensing and Joint Commissions Standards.
  • Oversees scheduling of 40 employees.
  • Oversees and manages payroll and program budget.
  • Assists the Executive Administrator with the development and implementation of program policies and procedures.
  • Supervises all program staff in the implementation of their job descriptions and conducts yearly evaluations.
  • Fulfills Administrator on call duties with other members of administration.
  • Responsible for all State Licensing Inspections and adherence to rules and guidelines.
  • Responsible for the implementation of disciplinary actions in the program.
  • Behavior Management Instructor (trainer of all staff in Handle With Care).
  • Schedules and supervises staff meetings to discuss new ideas and update participants on program details and milestones.
  • Provides ongoing direction and leadership for program operations.
  • Leads company orientations.
  • Oversees higher and onboarding of all direct care staff.

Program Director/Director of Operations

Monuments Academy
02.2019 - 07.2021
  • Oversaw the hiring and recruiting of all residential counselors including the onboarding process.
  • Oversaw the scheduling of all residential counselors, supervisors and leads.
  • Managed payroll and timecards as it relates to all residential counselors, supervisors and leads.
  • Facilitated communication with families as part of the on-boarding process of new students and provides ongoing communication to families around programmatic needs of the students.
  • Planned community activities and community events.
  • Coordinated transports, home passes and doctor visits for student body.
  • Worked closely with Residential Supervisors and Residential Leads to make sure that all Monuments standards in residential are being met and adhered to.
  • Trained staff on all State Licensing Standards and requirements (i.e Q-15’s, ratio, progress notes, incident reports, awareness).
  • Conducted and provided ongoing training under the direction of the Executive Director.
  • NCI (Non-Violent Crisis Intervention Instructor) certified trainer for the organization (trained all staff).
  • Assured continuous, appropriate, and effective communication regarding residential progress and student information among all personnel involved in the school and progressive education.
  • Attended treatment team weekly and provided updates on how each student is progressed in the community as it relates to their master treatment plan.
  • Assisted the Executive Director in developing new policies and procedures if needed.
  • Supervised all residential staff in the execution of their job description and conducted yearly performance evaluations
  • In concert with the supervision of all residential staff, was responsible for the implementation of disciplinary actions

Residential/Family Support/Respite Coordinator

TURN Community Services
11.2015 - 02.2019
  • Ran a large program of 30 clients who are funded by DSPD.
  • Implemented Person Centered Support Plans (Goals) for each individual set forth by themselves and their state appointed case worker.
  • Tracked progress of each PCSP plan with a monthly report that is sent to the state updating them on how their funding is being used.
  • Planned weekly staff meetings.
  • Provided on hands training of all staff with clients they are assigned when working for TURN.
  • Built rapport with families that we served.
  • Interviewed, hired, scheduled and trained all new hires.
  • Ran a summer camp for individuals who qualify.
  • Entered, tracked and monitored individual data entered by staff in our data base to track client progress.
  • Monitored client funding weekly to ensure their entire budget from DSPD is being utilized.

Supervisor/Crisis Team

Havenwood Academy (Hope Group)
02.2014 - 11.2015
  • Maintained safety of all the clients in the facility.
  • Delegated tasks to line staff and made sure shifts ran smoothly.
  • Built rapport with youth and fostered program advancement.
  • Implemented staff training as well as orientation for new hires.
  • Assisted with the writing of safety and program policies.
  • Assisted with interviewing new supervisors.
  • Maintained program up to code in order to stay compliant with the department of licensing.

Education

Bachelors - Sociology

Southern Utah University
Cedar City, UT

High School Diploma -

Eskdale High School
Eskdale, UT

Skills

  • Relationship building
  • Effective leader
  • Program leadership
  • Staff development
  • Organizational leadership
  • Policy implementation

Other Information

I have a lot of experience working with clients who need extra care and attention and I have spent the last several years working in the residential/healthcare treatment industry serving adolescents that need help. I enjoy working with and building a team to set and accomplish goals, however, I am also able to follow verbal and written instructions while working independently. I have become proficient in training staff and providing them with the tools they need to succeed on site. I am very familiar with computers, modern day technology and programs.


References available upon request.

Timeline

Program Director/Admin

Vive Adolescent Care
07.2021 - Current

Program Director/Director of Operations

Monuments Academy
02.2019 - 07.2021

Residential/Family Support/Respite Coordinator

TURN Community Services
11.2015 - 02.2019

Supervisor/Crisis Team

Havenwood Academy (Hope Group)
02.2014 - 11.2015

High School Diploma -

Eskdale High School

Bachelors - Sociology

Southern Utah University
Matthew Reed