Matthew Reeves
Port Saint Lucie
Summary
Supervisor with 15 years of experience in equipment operation and project management. Expertise in task coordination, inventory management, and customer inquiry resolution to enhance service quality and operational efficiency. Proven track record of driving impactful results in various projects.
Overview
20
20
years of professional experience
Work History
Supervisor
Diversified Plumbing and Gas
Port Saint Lucie
09.2025 - Current
- Operated excavator for ground roughs, sewers, and water lines.
- Managed top-outs and finals to meet project specifications.
- Handled warranty calls, addressing customer inquiries efficiently.
- Scheduled jobs and coordinated tasks for optimal workflow.
- Guided subordinates on job duties and responsibilities for improved performance.
- Monitored inventory levels of plumbing supplies and equipment to ensure availability.
- Negotiated with vendors to secure favorable terms and pricing.
Supervisor
Vision Plumbing
Port Saint Lucie
05.2022 - 09.2025
- Operated excavator for ground roughs, sewers, and water lines to ensure project completion.
- Managed top-outs and finals, aligning outcomes with project specifications.
- Supervised plumbing and gas service teams to enhance daily operational efficiency.
- Coordinated technician schedules and service appointments to optimize workflow.
- Communicated with customers on service inquiries to boost client satisfaction.
- Resolved customer complaints promptly, fostering professionalism and trust.
- Monitored inventory levels of plumbing supplies to avert shortages.
- Developed operational policies that improved workflow accuracy and efficiency.
Sales/Supervisor
Celtic Home Gallery
Jupiter
06.2018 - 05.2022
- Analyzed sales reports to identify trends and recommend process improvements.
- Resolved difficult customer situations promptly and efficiently.
- Engaged clients through exceptional customer service on sales floor.
- Maintained customer relationships with regular follow-up calls and emails.
- Ensured inventory accuracy by counting stock and reconciling discrepancies.
- Supported business performance targets to enhance sales and customer satisfaction.
- Collaborated with management to provide strategy recommendations based on sales insights.
- Identified opportunities for new business development activities.
Food and Beverage Manager
HMS Host International/PBI Airport
West Palm Beach
04.2008 - 06.2018
- Managed daily operations of food and beverage service areas, optimizing efficiency and quality.
- Developed and maintained diverse menus, ensuring high standards of quality.
- Coordinated supplier relationships to secure quality inventory and maintain adequate levels.
- Oversaw staff scheduling to maximize coverage during peak hours.
- Implemented health and safety regulations throughout establishment, ensuring compliance.
- Resolved customer complaints promptly, enhancing overall satisfaction.
- Conducted inspections to uphold cleanliness and organization in dining areas.
- Analyzed sales data weekly, creating financial reports to track performance against budget.
Operator
Palm Beach Aggregates
Loxahatchee Groves
02.2006 - 04.2008
- Operated heavy machinery to transport materials across site efficiently.
- Conducted routine inspections to uphold safety standards and ensure compliance.
- Monitored equipment performance, enhancing operational efficiency throughout processes.
- Maintained accurate records of daily operations and equipment usage for reporting.
- Reported equipment malfunctions promptly to management for immediate repairs.
- Ensured cleanliness of work area and equipment, adhering to safety regulations.
- Learned and implemented safety and emergency procedures effectively.
- Performed routine maintenance on equipment to guarantee optimal performance.
Education
High School Diploma -
Wellington High School
Wellington, FL06-2005
Journeymen - Plumbing
Florida Training Services
Ft. Pierce, FLSkills
- Equipment operation
- Job scheduling
- Inventory control
- Vendor negotiation
- Project management
- Customer relationship management
Timeline
Supervisor
Diversified Plumbing and Gas
09.2025 - Current
Supervisor
Vision Plumbing
05.2022 - 09.2025
Sales/Supervisor
Celtic Home Gallery
06.2018 - 05.2022
Food and Beverage Manager
HMS Host International/PBI Airport
04.2008 - 06.2018
Operator
Palm Beach Aggregates
02.2006 - 04.2008
High School Diploma -
Wellington High School
Journeymen - Plumbing
Florida Training Services