Matthew Reyes

Customer facing engagement accepting, cataloging, categorizing and weighing donations. Informing customers of our non-profit partner, tax incentives and discounts. Driving customer satisfaction metrics by example with a "servant mentality".

• Representing over 50 different clients in the three Walmart Super Centers, Neighborhood Market and Sam's club
• Presenting sales information and potential sales with certain product placement
• Having my own district, building a good rapport and being consistent has been the key to trust and success for my clients

• Meticulous merchandising professional skilled in developing innovative merchandising plans and promoting in-store events to drive sales
• Industrious and artistic with proven history of increasing revenue through effective visual displays
• Offering 20 years of superior performance in Visual Merchandiser roles

• Customer Service Specialist Supervisor - Online Sales and Operations
• Supervising and motivating associates to excellent customer service
• Reviewing reports and metrics and driving operational profit
• Maintaining Logistics relations for customer and store workflow
• Front End Supervisor - Maintaining a positive atmosphere for a large team of 40+ ensuring a great customer experience from entrance to exit
• Reviewing, coaching and researching all monetary discrepancies
• Electrical Department Supervisor - Ensuring departmental profitability and maintaining 'merchandise to average sales' ratios
• Pursuing departmental training
• Creating customer relations for small to large scale businesses
• Construction Department Supervisor - Receiving Supervisor - Return Goods Authorization - Phone Sales Specialist