Hi, I’m
Matthew Rhea
Wichita Falls,TX
Summary
Strong ministry leader with 6 years experience in production. Focused on people rather than perfection. Interested in helping build and maintain a faithful team of believers who use their skills in Audio/Visual tech to advance the Kingdom of God and lead their community in worship. Looking for a church that believes community is more important than presenting absolute perfection.
Overview
19
years of professional experience
Work History
NRTC Mobile
Fulfillment Specialist
10.2020 - Current
Job overview
- Prepared orders by processing requests, pulled materials from warehouse, packed boxes, and prepared shipments.
- Operated warehouse equipment and reported instances of safety code violations to management to reduce risk of accidents.
- Received and delivered quality products to restaurant from supply warehouse on weekly schedule.
- Moved boxes and organized aisles to open up floor space and enable forklift operators to move freely through warehouse.
- Collaborated with team members to complete timely orders and avoid delays.
Colonial Church
Production Assistant
03.2017 - Current
Job overview
- Set up projectors, laptops and microphones for live presentations.
- Provided technical support to event staff and presenters, reducing technical issues and delays.
- Monitored and adjusted sound and lighting levels to optimize live event performance.
- Maintained and troubleshot audio and visual equipment to minimize downtime.
- Programmed and operated audio-visual equipment to support seamless live events.
- Tested and calibrated audio and visual equipment to verify proper operation.
- Performed service and system maintenance as directed.
- Pulled and terminated variety of cables.
- Executed client consultations to determine audio-visual needs for events.
- Created and implemented technical support plans for audio-visual systems.
- Maintained and documented inventory levels of audio and visual equipment to support continuous availability.
- Trained event staff on proper use of audio and visual equipment.
- Guided decision-makers with technical advice on product selection and operation.
- Diagnosed and resolved problems with AV equipment and media management systems.
- Supported live events with well-controlled lights, sound and video streaming.
- Controlled video input for live conferences or performances and pre-recorded productions.
- Created graphics and layouts for live and pre-recorded talks.
- Collaborated with directors and camera crews to lay out filming sequences and equipment requirements.
- Managed compression, digitization and storage of audio and video data.
- Researched and presented various AV options to presenters and site managers.
Maplewood Eyecare Center
Lab Tech
03.2015 - 11.2019
Job overview
- Assisted with insurance questions, eligibility, and prior authorizations of medications and glasses.
- Managed administrative duties with phone reception, appointment scheduling and payment processing.
- Assisted with dilating patients or using eye medications when directed by optometrist.
- Operated and maintained lensometers, refraction units, auto-refractors, and visual field analyzers for patient testing.
- Filled and dispensed eyeglass prescriptions, fitting frames, lenses and contact lenses for comfort and convenience.
- Helped patients with selecting and ordering glasses or contact lenses to encourage informed decisions.
- Instructed patients on contact lens insertion and removal and lens care guidelines.
- Maintained inventory levels and accurate records of contact lenses and eyeglass frames.
- Conducted pretest procedures to gather data before exam and make eye appointments more efficient and productive.
- Input patient information and exam findings into electronic medical records system to facilitate accurate record-keeping.
- Acquainted patients with procedures and explained purpose of testing to establish consent.
- Prepared and administered medications to patients as prescribed by optometrist.
- Coordinated patient scheduling, monitored patient flow throughout office and properly communicated delays.
- Collaborated with optometry staff to reach individual and team goals.
- Performed ancillary testing when ordered by optometrist and thoroughly explained procedures to patients.
- Cleaned or sterilized ophthalmic or surgical instruments.
- Serviced, repaired and maintained ophthalmic equipment to keep instruments and tools in good condition.
- Educated patients and relations on ocular health and safety, promoting good eye care.
- Promoted positive and smooth patient flow throughout facility, encouraging more efficient operations and boosting patient satisfaction.
United Market Street
Cashier
08.2014 - 03.2015
Job overview
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
Academy Sports & Outdoors
Sales Associate
06.2013 - 05.2014
Job overview
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Managed returns, exchanges and refunds in accordance with store policy.
- Answered customer questions about sizing, accessories, and merchandise care.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
York College
Library Student Assistant
08.2010 - 05.2012
Job overview
- Checked out and checked in items using library computer system.
- Organized returned books and materials and assisted with shelving.
- Aided patrons with use and access to technology, resources and materials.
- Assisted library staff with clerical duties to help lighten workload.
- Monitored patrons at library entrances and public areas and enforced library policies to maintain peaceful atmosphere.
- Maintained and updated records of current collection.
AAFES
Sales Floor Associate, Electronics
05.2009 - 07.2010
Job overview
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Assisted customers with product returns, exchanges and refunds to increase satisfaction and trust.
- Communication with customers professionally and proactively to provide product information and advice.
- Processed payments and provided receipts to establish proof of transaction.
- Built productive relationships with customers to establish trust, rapport and increase satisfaction.
- Developed and maintained thorough understanding of products and services offered for expertise in selling to customers.
- Recommended accessories and complementary purchases to boost revenue.
- Troubleshot and resolved equipment failures to reduce operational disruption.
- Installed and maintained a variety of electrical and electronic components in accordance with approved methods and procedures.
- Assembled, tested and maintained components and systems for high-performing electronics.
Target
Truck Unloader
05.2006 - 01.2007
Job overview
- Unloaded items and goods from trucks into main storage area for transfer to shelves.
- Loaded and unloaded materials onto or from pallets, trays, racks and shelves by hand.
- Sorted and properly arranged items.
- Operated pallet jacks and forklifts to aid in safe transport of heavy items.
- Unloaded packages with care and placed in proper staging area.
- Assisted other team members in navigating large loads.
- Counted, weighed and recorded number of units of materials moved or handled on daily production sheet.
- Handled packages with care while transporting from truck to loading dock.
- Stacked or assembled materials into bundles and banded bundles together, using banding machine clincher.
- Loaded packages onto pallets and into staging areas as directed.
Wal-Mart
Stockman
10.2004 - 04.2006
Job overview
- Frozen Foods, Unloader Pushed Carts, Helped Customers, Maintained area, Unloaded trucks
Education
York CollegeYork, NE
No Degree from Biblical Studies
University Overview
- Alpha Chi Omega Member
- Kingsmen Member
- Extracurricular Activities: Theatre (Actor and Crew), Relay for Life Committee, Tech Assistant for multiple musical performances.
Midwestern State UniversityWichita Falls, TX
No Degree from International Studies
Lee UniversityCleveland, TN
No Degree from Youth Ministry
Iowa Park High School
University Overview
on the Distinguished Achievement Plan
10,000 Fathers And Mothers Worship SchoolColorado Springs, CO
Vocational Certificate
05.2023
Skills
- Audit Inventory
- Rack Assembly
- System Installation
- Active Listening
- Critical Thinking
- Cable Organization
- Attentive to Detail
- Audio Technology
Additional Information
- Awards , Excellence Award at AAFES, several recorded customer complements, several promotions
Timeline
Fulfillment Specialist
NRTC Mobile
10.2020 - Current
Production Assistant
Colonial Church
03.2017 - Current
Lab Tech
Maplewood Eyecare Center
03.2015 - 11.2019
Cashier
United Market Street
08.2014 - 03.2015
Sales Associate
Academy Sports & Outdoors
06.2013 - 05.2014
Library Student Assistant
York College
08.2010 - 05.2012
Sales Floor Associate, Electronics
AAFES
05.2009 - 07.2010
Truck Unloader
Target
05.2006 - 01.2007
Stockman
Wal-Mart
10.2004 - 04.2006
York College
No Degree from Biblical Studies
Midwestern State University
No Degree from International Studies
Lee University
No Degree from Youth Ministry
Iowa Park High School
10,000 Fathers And Mothers Worship School
Vocational Certificate