MATTHEW R. HOLMES
Laurens,SC
Summary
Field Technician with primary focus of delivering quality properties for future residents in the single family home rental community. Effective and demonstrated self-management skills that achieve desirable results while working across internal and external business sectors and stakeholders. Excellent mechanical aptitude and proficient in the use of hand and power tools. Effective knowledge of numerous computer applications including Word, Yardi, Primo, CRM, Teams, Power BI, Word, Outlook, Omnibus, Tableau 4Services, 4Access 4 Enterprise, and Excel. Proven leadership, analytical, organizational and self-motivational skills. General knowledge of HVAC systems, plumbing, electrical, carpentry, painting, landscaping, and mechanical aspects of the functionality of a residential house. Ability to manage multiple large renovation projects and deliver product in a timely manner
Knowledgeable Field Technician with strong background in field operations and technical troubleshooting. Proven ability to resolve complex issues and ensure optimal performance. Demonstrated expertise in diagnostics and repair, combined with effective communication skills to support team collaboration and satisfaction.
Overview
29
29
years of professional experience
1
1
Certification
Work History
Field Technician Turn
AMH
10.2022 - Current
- Manage and repair portfolio of approximately 300 vacant rental houses in the Greenville, SC territory
- Use of Ipad for reporting and documenting condition of properties
- Perform work not limited to electric, plumbing, carpentry, landscaping, painting and mechanical
- Manage lifecycle of properties to ensure timely return to market
- Manage vendors and job scope of vendors to ensure timely delivery of properties
- Manage Margin Point inventory in storage unit and company van, ensuring usage of materials is tracked and replenishment shipments are checked in promptly
- Performed routine inspections on residential properties to ensure safety and compliance with regulations.
- Assisted in conducting preventative maintenance tasks on HVAC systems, plumbing, and electrical systems.
- Documented work orders and property conditions accurately using company-specific software systems.
- Collaborated with team members to prioritize urgent repairs and streamline workflow processes.
- Communicated with supervisor to report progress, discuss issues and seek guidance.
- Kept detailed records of field measurements and data.
- Prioritized and managed multiple tasks and projects to meet deadlines and enhance customer satisfaction.
- Minimized potential hazards through adherence to safety guidelines during all field assignments.
- Prepared and submitted reports to document work performed and provide progress updates to management.
- Supported team members in addressing challenging technical issues, sharing expertise and knowledge when needed.
- Trained and guided new technicians to equip with skills and knowledge needed to efficiently perform work.
Field Manager
American Homes 4 Rent
03.2020 - 10.2022
- Manage territory of approximately 2400 properties, 10 Field Superintendents and 2 Field Schedulers in Greenville, SC and Triad, NC markets
- Worked daily with vendors to implement schedules and deadlines, set quality expectations and problem resolutions
- Coordinated move-in and move-out processes to ensure compliance with company standards.
- Oversaw property inspections, identifying maintenance needs and implementing corrective actions.
- Trained and mentored team members to enhance service delivery and operational efficiency.
- Performed quality control inspections on phases of field operations.
- Facilitated field operations through supervision and direction of field personnel.
- Coordinated and scheduled field personnel to cover operations throughout assigned regional area.
- Proactively identified areas for improvement within the field management realm, resulting in continuous growth and adaptability to evolving industry demands.
- Manage lifecycle of multiple properties after tenant vacates house and prepare it for future residents
- Manage up to 12 employees and the daily task of each one
- Use of many different software systems in daily task such as Yardi, Primo, CRM, Teams, Outlook, Excel, Tableau, Power BI, Rently, Ping ID, and Margin Point
- Manage multiple projects at one time and deliver product in a timely manner
- Manage inventory with Margin point system and organize company van to accommodate all inventory
- Build and submit PO’s for vendor work to be performed and manage vendors to assure completion
- Conduct quality inspections for properties that are completed
- Works onsite at turn properties evaluating materials and repairs such as electrical, plumbing, landscaping, carpentry and painting
- Ensuring company safety and OSHA regulatory guidelines are properly implemented
- Communicates and works well with superintendents, vendors and management in order to complete tasks with quality in a timely manner
- Previous position held as Field Superintendent:
- Manage territory of approximately 275 homes and perform work to return them to company property standards in Greenville, SC
- Perform work not limited to electric, plumbing, carpentry, landscaping, painting and mechanical
- Manage lifecycle of properties to ensure timely return to market
- Manage vendors and job scope of vendors to ensure timely delivery of properties
- Manage Margin Point inventory in storage unit and company van, ensuring usage of materials is tracked and replenishment shipments are checked in promptly
Construction Foreman
The Artistic Craftsman
01.2017 - 01.2018
- Responsible for overseeing remodeling and renovation projects at residential and commercial properties
- Troubleshoot electrical, plumbing, and construction issues and resolve within a timely manner
- Work with hand tools and power tools.
- Demolish old fixtures and remove from jobsite
- Order and deliver new fixtures and materials to jobsite and coordinate timely installation.
- Manage and train 1-3 direct employees
- Supervised construction projects, ensuring compliance with safety regulations and quality standards.
- Trained and mentored junior staff, enhancing team efficiency and skill development.
- Conducted regular site inspections, identifying potential hazards and corrective actions needed.
- Supervised field crews to maximize quality and work efficiency.
- Consistently met deadlines under pressure through diligent time management abilities.
- Inspected work for compliance with applicable regulations and job specifications.
- Resolved conflicts among crew members professionally, promoting a cohesive working environment.
- Coordinated materials to maintain steady flow and meet productivity objectives.
Systems Service Representative
Toshiba Global Commerce Solutions
01.2014 - 01.2017
- Responsible for the installation and maintenance of IBM Point of Sale equipment including self-check-out registers and printers for major retailers in the continental United States.
- Troubleshoot and deliver on-site or remote solutions to Customers on operating system problems including hardware, software and network communication issues.
- Update bios and firmware versions to ensure accurate records are in place and in use.
- Responsible for ordering all required maintenance items to ensure minimal downtime for Customers.
- Remove and properly dispose of obsolete inventory.
- Manage remote Help-Desk to provide off-site Customer Service Support.
Systems Service Representative
International Business Machines
01.2007 - 01.2014
- Primarily the same job responsibilities as those for Toshiba noted above.
- IBM sold their Retail Service Solutions Division to Toshiba in 2014 and my employment was transferred to Toshiba as a part of that business transaction.
Department Manager
Lowe’s Home Improvement Warehouse
01.2002 - 01.2007
- Held Department Managerial roles including Custom Deliveries, Lumber/Building Materials, Lawn & Garden, Tools & Millwork
- Responsible for training and managing 9 to 12 direct employees
- Duties included ordering intra departmental product, aisle resets, and setting staff scheduling
- Budget and Sales met or exceeded Managerial expectations for the departments that I managed
Construction Foreman
Artistic Craftsman
01.2000 - 01.2002
Forklift Operator
Randstad Staffing
01.1998 - 01.2000
Production and Forklift Operator
Lipton Foods Division of Unilever
01.1997 - 01.1998
Education
Graduate Certificate - EPA Certification
Esco EPA Certification Course
11-2025
High School Diploma - undefined
Osborne Senior High
Marietta, GA01.1996
Skills
- Field operations
- Workplace safety
- Professional communication
- Data collection
- Interpersonal and written communication
- Safety management
- Materials management
- Quality assurance controls
- Project management
- Problem-solving
- Attention to detail
- Organizational skills
- Teamwork and collaboration
- Time management
Certification
- EPA Certification Training - November 2025
Timeline
Field Technician Turn
AMH
10.2022 - Current
Field Manager
American Homes 4 Rent
03.2020 - 10.2022
Construction Foreman
The Artistic Craftsman
01.2017 - 01.2018
Systems Service Representative
Toshiba Global Commerce Solutions
01.2014 - 01.2017
Systems Service Representative
International Business Machines
01.2007 - 01.2014
Department Manager
Lowe’s Home Improvement Warehouse
01.2002 - 01.2007
Construction Foreman
Artistic Craftsman
01.2000 - 01.2002
Forklift Operator
Randstad Staffing
01.1998 - 01.2000
Production and Forklift Operator
Lipton Foods Division of Unilever
01.1997 - 01.1998
High School Diploma - undefined
Osborne Senior High
Graduate Certificate - EPA Certification
Esco EPA Certification Course
Personal
Was active in the design and completion of our personal home as well as a complete renovation of our previous and current home and a remodel of my in-laws home. Hardworking, devoted, detailed, honest. Goal oriented, problem solver, creative thinker, works well with hands. Willing to take on the challenge of learning new aspects of the job role and apply the new skills to the everyday workflow.