Matthew Ricatti
Marlboro
Overview
5
5
years of professional experience
Work History
Research Assistant
Kean University
Union
05.2025 - Current
- Engages in extensive research on mass violence, including mass shootings and hate crimes, to support the development of a comprehensive and academically rigorous textbook.
- Analyzes and synthesizes scholarly literature, case studies, and policy frameworks to provide well-researched insights that enhance the depth and quality of the textbook's content.
- Assists in the manuscript's development by conducting meticulous fact-checking, verifying sources for accuracy, and ensuring proper citation formatting to uphold the highest standards of academic integrity.
- Professor Leverence
Client Services Specialist
Walmart
Freehold
01.2021 - Current
- Educated customers on membership benefits, facilitated new enrollments and upgrades, and participated in sales and marketing initiatives to achieve membership goals
- Processed customer orders with accuracy by selecting, scanning, and packaging items, ensuring order fulfillment and proactively addressing out-of-stock products
- Maintained a safe and compliant work environment by adhering to company safety protocols, conducting routine safety checks, handling hazardous materials properly, and reporting safety concerns to management
- Delivered exceptional customer service by addressing inquiries, resolving concerns, assisting with purchases, and collaborating with team members to enhance the overall shopping experience
Intern
Monmouth County Sheriff's Office
Morganville
06.2025 - 08.2025
- Assisted officers in daily patrol duties and community engagement initiatives.
- Observed and learned operational procedures in law enforcement settings.
- Helped maintain inventory of equipment and supplies used by the department.
- Collaborated with community organizations to promote safety programs.
- Engaged with the community to build trust and foster positive relationships.
Education
Bachelor of Arts - Forensic Psychology
Kean University
Union, NJ05.2026
Skills
- Communication
- Time Management
- Research & Data Analysis
- Organized
- Team Collaboration and Interpersonal Skills
- Public Speaking
- Computer Trouble Shooting
- Customer Service
- Fact-Checking and Source Verification
- Conflict Resolution and Mediation Skills
- Leadership
- Adaptability
Volunteer Experience
Jumpstart, Build-A-Backpack
Timeline
Intern
Monmouth County Sheriff's Office
06.2025 - 08.2025
Research Assistant
Kean University
05.2025 - Current
Client Services Specialist
Walmart
01.2021 - Current
Bachelor of Arts - Forensic Psychology
Kean University