Summary
Overview
Work History
Education
Skills
Timeline
Generic

Matthew Richards

Greenville,SC

Summary

Performance-driven Associate with stellar record of accomplishment in connecting with customers and driving remarkable sales. Proactive, well-organized sales leader successful at meeting and exceeding targets with strategic approaches. Skilled lead generator, product demonstrator and problem-solver.

Overview

17
17
years of professional experience

Work History

Sales and Marketing Representative

Ryan Homes
Greenville , SC
06.2024 - Current
  • Analyzed competitive products in the marketplace.
  • Managed online presence through social media channels.
  • Generated leads through cold-calling, networking events, and digital campaigns.
  • Sold builds on houses with starting prices at $250,000 to $600,000. In different communities around the Upstate.
  • Maintained accurate records of all sales transactions using CRM software systems.
  • Managed a backlog of clients with homes under construction
  • Prepared reports summarizing sales activity for management review.
  • Collaborated closely with internal teams such as production and mortgage.

Sales Consultant

Century BMW
Greenville, SC
08.2023 - 05.2024
  • Greeted customers at arrival to build positive relationships and discuss vehicles.
  • Checked purchased vehicles at delivery time for damage and completed remaining preparations.
  • Negotiated prices with customers who wanted to buy used cars from the dealership's lot.
  • Conducted test drives for prospective buyers.
  • Showcased vehicle features and took customers on test drives in local area.
  • Presented persuasive arguments to close deals quickly while maintaining high profit margins for the dealership.
  • Maintained up-to-date database of sales contacts and customer information.
  • Explained differences between models to clients, comparing and discussing capabilities and features.
  • Greeted customers to determine wants or needs.
  • Collaborated with prospective customers over phone and email to schedule sales appointments.
  • Maintained knowledge of sales and promotions, return policies and security practices.
  • Prepared sales contracts, collected payments and coordinated vehicle delivery with service department.
  • Maintained customer satisfaction by providing prompt, reliable service.

Recruitment Specialist

Travel Nurse Across America
Little Rock , AR
04.2021 - 07.2023
  • Participated in staff meetings and workshops designed to improve recruitment processes.
  • Assisted in developing offers of employment including salary negotiation and benefit packages.
  • Sourced, qualified and conducted screening interviews with job candidates.
  • Analyzed data from applicant tracking systems to identify trends in the recruitment process.
  • Restructured referral programs to convert at higher percentages.
  • Conducted initial phone screenings with prospective candidates.
  • Made over 250 calls and text per week to achieve and over exceed goals.
  • Had a team of 40 nurses working across the united states.
  • Maintained relationships with nurses so I could continue to make sure they were happy with our services. This also helped me continue building the relationship to keep getting them new contracts for the future.
  • Researched industry trends related to recruitment best practices.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.

Sales Consultant

Century BMW
Greenville, SC
08.2016 - 12.2020
  • Maintained accurate records of all sales activities in the CRM system.
  • Performed cold calls to prospective customers to introduce company offerings.
  • Provided detailed product information to customers, including features, prices, and availability.
  • I was number one in volume of cars sold three of the five years I worked there. I was number two in volume the other two.
  • Leveraged CRM system to manage sales activities and track sales performance.
  • Placed special orders or called other stores to find desired items.
  • Created customized presentations for potential customers based on their requirements.
  • Maintained records related to sales for store management.
  • Used CRM database to track referral and appointment data.
  • Listened to customers to understand needs and refer to optimal services.
  • Identified customer needs to deliver relevant product solutions and promotions and meet target budgets.

Sales Consultant

Dick Brooks Honda
Greer, SC
10.2013 - 07.2016
  • Maintained accurate records of all sales activities in the CRM system.
  • Provided detailed product information to customers, including features, prices, and availability.
  • Adhered to company initiatives and achieved established goals.
  • Leveraged CRM system to manage sales activities and track sales performance.
  • Placed special orders or called other stores to find desired items.
  • Ensured customer satisfaction by providing follow-up support after purchases.
  • Created customized presentations for potential customers based on their requirements.
  • Greeted incoming customers and provided expert sales and service to drive revenue.
  • Used CRM database to track referral and appointment data.
  • Listened to customers to understand needs and refer to optimal services.

Assistant Store Manager

Gamestop
Boiling Springs, SC
05.2008 - 10.2013
  • Identified areas of operational inefficiency and implemented solutions to streamline processes.
  • Conducted regular performance reviews with staff members to assess individual progress and set goals for future development.
  • Supervised a team of employees and provided ongoing training to ensure high levels of customer satisfaction.
  • Led teams in planning, implementation and execution of merchandising and operating initiatives to streamline business effectiveness.
  • Appraised inventory levels on frequent basis, ordering new merchandise to keep quantities well-stocked.
  • Assisted in continuous development of effective store associates to achieve desired sales and results.
  • Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
  • Resolved customer complaints in a timely manner and addressed any issues that may arise during store hours.

Education

Associate of Arts -

Spartanburg Methodist College
Spartanburg, SC
05-2010

High School Diploma -

Boiling Springs High School
Boiling Springs, SC
06-2008

Skills

  • Cold-Calling
  • Goal-Oriented
  • Closing Deals
  • Sales Presentations
  • Building Rapport
  • Lead Follow up
  • Aftermarket Products
  • Friendly and Enthusiastic
  • Contract Negotiation
  • Warranty Requirements
  • Upselling Strategies
  • Persuasive Communication Style
  • Customer Service

Timeline

Sales and Marketing Representative

Ryan Homes
06.2024 - Current

Sales Consultant

Century BMW
08.2023 - 05.2024

Recruitment Specialist

Travel Nurse Across America
04.2021 - 07.2023

Sales Consultant

Century BMW
08.2016 - 12.2020

Sales Consultant

Dick Brooks Honda
10.2013 - 07.2016

Assistant Store Manager

Gamestop
05.2008 - 10.2013

Associate of Arts -

Spartanburg Methodist College

High School Diploma -

Boiling Springs High School

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