Matthew Richardson
Moody,AL
Summary
Dedicated Transportation Professional with 6 years of experience in Logistics. Successful at detailed scheduling, adapting routes to changing conditions and closely monitoring market changes. Adept at contract development and account management while being successful at monitoring the market for accurate price quoting and maintaining long-term client relationships, all while cultivating new ones.
Overview
6
6
years of professional experience
Work History
Freight Broker
Paul Logistics
07.2023 - Current
- Monitored market and negotiated rates based on trends.
- Developed strong relationships with carriers and shippers, fostering trust and loyalty.
- Contacted existing customers to update accounts and confirm deals.
- Negotiated competitive rates with carriers, resulting in cost savings for customers.
- Secured repeat business through consistently meeting or exceeding client expectations regarding both pricing and delivery times.
- Tracked shipments and trucks out on deliveries.
- Expanded the company''s network of reliable carriers, improving overall operational efficiency.
- Enhanced customer retention rates by providing exceptional service and addressing concerns proactively.
- Increased client satisfaction by efficiently managing and resolving freight-related issues.
- Coordinated shipments, ensuring seamless transportation from origin to destination points.
- Planned routes for various shipments according to special events, customer needs and weather.
- Conducted market research to stay informed on industry trends and competitor offerings, enabling strategic decision-making processes.
- Served as a liaison between clients, carriers, and internal departments to ensure clear communication throughout the entire shipment lifecycle.
- Collaborated with sales teams to identify new business opportunities and grow existing accounts.
- Stayed updated on latest knowledge in transportation and logistics to provide relevant solutions to clients.
- Negotiated and arranged transport of goods with shipping or freight companies.
Freight-broker
Montgomery Logistics
04.2021 - 07.2023
- Monitored market and negotiated rates based on trends.
- Developed strong relationships with carriers and shippers, fostering trust and loyalty.
- Contacted existing customers to update accounts and confirm deals.
- Negotiated competitive rates with carriers, resulting in cost savings for customers.
- Secured repeat business through consistently meeting or exceeding client expectations regarding both pricing and delivery times.
- Tracked shipments and trucks out on deliveries.
- Expanded the company''s network of reliable carriers, improving overall operational efficiency.
- Enhanced customer retention rates by providing exceptional service and addressing concerns proactively.
- Increased client satisfaction by efficiently managing and resolving freight-related issues.
- Coordinated shipments, ensuring seamless transportation from origin to destination points.
- Planned routes for various shipments according to special events, customer needs and weather.
- Conducted market research to stay informed on industry trends and competitor offerings, enabling strategic decision-making processes.
- Served as a liaison between clients, carriers, and internal departments to ensure clear communication throughout the entire shipment lifecycle.
- Collaborated with sales teams to identify new business opportunities and grow existing accounts.
- Stayed updated on latest knowledge in transportation and logistics to provide relevant solutions to clients.
- Negotiated and arranged transport of goods with shipping or freight companies.
Freight Broker
Transportation And Logistical Services
05.2020 - 04.2021
- Monitored market and negotiated rates based on trends.
- Developed strong relationships with carriers and shippers, fostering trust and loyalty.
- Contacted existing customers to update accounts and confirm deals.
- Negotiated competitive rates with carriers, resulting in cost savings for customers.
- Secured repeat business through consistently meeting or exceeding client expectations regarding both pricing and delivery times.
- Tracked shipments and trucks out on deliveries.
- Expanded the company''s network of reliable carriers, improving overall operational efficiency.
- Enhanced customer retention rates by providing exceptional service and addressing concerns proactively.
- Increased client satisfaction by efficiently managing and resolving freight-related issues.
- Coordinated shipments, ensuring seamless transportation from origin to destination points.
- Planned routes for various shipments according to special events, customer needs and weather.
- Conducted market research to stay informed on industry trends and competitor offerings, enabling strategic decision-making processes.
- Served as a liaison between clients, carriers, and internal departments to ensure clear communication throughout the entire shipment lifecycle.
- Collaborated with sales teams to identify new business opportunities and grow existing accounts.
- Stayed updated on latest knowledge in transportation and logistics to provide relevant solutions to clients.
- Negotiated and arranged transport of goods with shipping or freight companies.
Freight Broker
Logistics Made Simple
06.2019 - 05.2020
- Monitored market and negotiated rates based on trends.
- Developed strong relationships with carriers and shippers, fostering trust and loyalty.
- Contacted existing customers to update accounts and confirm deals.
- Negotiated competitive rates with carriers, resulting in cost savings for customers.
- Secured repeat business through consistently meeting or exceeding client expectations regarding both pricing and delivery times.
- Tracked shipments and trucks out on deliveries.
- Expanded the company''s network of reliable carriers, improving overall operational efficiency.
- Enhanced customer retention rates by providing exceptional service and addressing concerns proactively.
- Increased client satisfaction by efficiently managing and resolving freight-related issues.
- Coordinated shipments, ensuring seamless transportation from origin to destination points.
- Planned routes for various shipments according to special events, customer needs and weather.
- Conducted market research to stay informed on industry trends and competitor offerings, enabling strategic decision-making processes.
- Served as a liaison between clients, carriers, and internal departments to ensure clear communication throughout the entire shipment lifecycle.
- Collaborated with sales teams to identify new business opportunities and grow existing accounts.
- Stayed updated on latest knowledge in transportation and logistics to provide relevant solutions to clients.
- Negotiated and arranged transport of goods with shipping or freight companies.
Freight Broker
TQL
11.2018 - 05.2019
- Monitored market and negotiated rates based on trends.
- Developed strong relationships with carriers and shippers, fostering trust and loyalty.
- Contacted existing customers to update accounts and confirm deals.
- Negotiated competitive rates with carriers, resulting in cost savings for customers.
- Secured repeat business through consistently meeting or exceeding client expectations regarding both pricing and delivery times.
- Tracked shipments and trucks out on deliveries.
- Expanded the company''s network of reliable carriers, improving overall operational efficiency.
- Enhanced customer retention rates by providing exceptional service and addressing concerns proactively.
- Increased client satisfaction by efficiently managing and resolving freight-related issues.
- Coordinated shipments, ensuring seamless transportation from origin to destination points.
- Planned routes for various shipments according to special events, customer needs and weather.
- Conducted market research to stay informed on industry trends and competitor offerings, enabling strategic decision-making processes.
- Served as a liaison between clients, carriers, and internal departments to ensure clear communication throughout the entire shipment lifecycle.
- Collaborated with sales teams to identify new business opportunities and grow existing accounts.
- Stayed updated on latest knowledge in transportation and logistics to provide relevant solutions to clients.
- Negotiated and arranged transport of goods with shipping or freight companies.
Education
High School Diploma -
Pell City High School
Pell City, AL05.2016
Skills
- Critical Thinking
- Quality Assessment and Assurance
- Customer Engagement
- Transportation Regulations
- Data Entry
- Shipment Tracking
- Team Meetings
- Transportation Monitoring Systems
- Rate Negotiations
- Efficient Routing
- Operational Efficiency
- Carrier Relations
- DOT Compliance
- Market Trend Analysis
- Supply Chain Improvement
- Status Updates
- Customer Satisfaction
- Quarterly Reviews
- Performance Goals
- Cold Calling
Timeline
Freight Broker
Paul Logistics
07.2023 - Current
Freight-broker
Montgomery Logistics
04.2021 - 07.2023
Freight Broker
Transportation And Logistical Services
05.2020 - 04.2021
Freight Broker
Logistics Made Simple
06.2019 - 05.2020
Freight Broker
TQL
11.2018 - 05.2019
High School Diploma -
Pell City High School