Matthew Richter
San Antonio,TX
Summary
Experienced and results-oriented healthcare policy professional with a strong background in operational strategy. Adept at leveraging deep knowledge of government healthcare policies to develop and implement strategic initiatives that drive operational efficiency and improve patient outcomes. Skilled in analyzing complex data, identifying trends, and translating insights into actionable plans. Proven ability to collaborate with cross-functional teams, stakeholders, and government agencies to influence policy decisions and drive positive impact. Seeking a challenging role where I can apply my expertise in healthcare policy and operational strategy to shape transformative solutions that address the evolving needs of the industry.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Psychiatric Care Supervisor
USAF
12.2022 - Current
- Executed regular process updates to reduce discrepancies and enhance scheduling across production calendars and programs.
- Propelled continuous improvements and strategically capitalized on current market trends.
- Compiled data highlighting key metrics to report information, determine trends and identify methods for improving store results.
- Applied performance data to evaluate and improve operations, target current unit conditions and forecast needs.
- Expanded cross-functional organizational capacity by collaborating across departments on priorities, functions and common goals.
- Certified that equipment and supplies were properly maintained for quality patient care and safety.
- Identified process improvements in the day-to-day functioning of the department.
- Led the facility management staff and consultants in producing a business plan that focused on all aspects of facility operations, including setting priorities and job assignments.
- Responsible for primary care, case management, and medication management.
- Provided case management services, counseling, education and life-skills training to diverse, at-risk military population.
Inpatient Psychiatric Technician
USAF
10.2020 - 12.2022
- Applied interventions with clients wanting to leave against medical advice (AMA).
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Established and updated work schedules to account for changing staff levels and expected workloads.
- Delivered feedback to decision-makers regarding employee performance and training needs.
- Prepared and recommended long-range plans for development of department personnel.
- Created and monitored progress of psychiatric therapeutic programming schedule by overseeing 72 personnel consistent of 4 shifts, 5 specialties, and varying degrees of experience.
Alcohol And Drug Abuse Prevention And Treatment Technician
US Air Force
10.2016 - 10.2020
- Assessed clients upon admission and discharge to detox; took blood draws for labs.
- Recommended continuing care and medications to clients and communicated with family members on treatment and discharge plans.
- Counseled and mentored clients on substance use and life choices.
- Coordinated with medical and paramedical professionals to provide appropriate input and effectively formulate and implement treatment plans for patients.
- Evaluated employees' strengths and assigned tasks based upon experience and training.
- Maximized performance by monitoring daily activities and mentoring team members.
- Onboarded new employees with training and new hire documentation.
Education
Bachelor of Science - Physical Therapy
06.2023
- Majored in Physical Therapy
Skills
- Operational Strategy Development
- Scheduling/Coordination
- Data Analysis and Decision-Making
- Program Supervision
- Planning and development
- Stakeholder Engagement
- Project Management
- Policy Compliance
- Multidisciplinary team collaboration
- Healthcare Industry Insight
- Communication and Presentation
- Problem Solving and Critical Thinking
- Inventory management
- Employee training and development
- Hospitality expertise
Certification
- Licensed Certified Alcohol and Drug Abuse Counselor - 2026
Security Clearance
Secret Clearance Apr 2016- Present
Timeline
Psychiatric Care Supervisor - USAF
12.2022 - Current
Inpatient Psychiatric Technician - USAF
10.2020 - 12.2022
Alcohol And Drug Abuse Prevention And Treatment Technician - US Air Force
10.2016 - 10.2020
South College - Bachelor of Science, Physical Therapy