Summary
Overview
Work History
Education
Skills
Timeline
StoreManager

Matthew R. Jacobson

Caledonia,MI

Summary

Operations-focused Store Manager with 7+ years of experience leading high-volume retail locations and implementing efficient operational processes. Demonstrated success in cross-departmental collaboration and process improvement, consistently exceeding performance metrics while maintaining exceptional attention to detail.

Experienced with operational management, team leadership, and customer service excellence. Utilizes strategic planning and problem-solving to enhance store efficiency. Track record of achieving sales targets and maintaining high standards in store presentation.

Overview

9
9
years of professional experience

Work History

Store Manager

Under Armour
04.2022 - Current
  • Direct daily operations and warehouse activities for a high-volume retail location, managing a team of 50+ core staff and 100+ seasonal employees while maintaining an exceptional customer focused store while growing our operational efficiency
  • Implement and optimize standard operating procedures for inventory management and order fulfillment, resulting in 6% sales growth and recognition as a top 20 most profitable location
  • Develop and execute comprehensive staff training programs, resulting in below-average turnover rates and improved operational performance
  • Coordinate with corporate teams on inventory management, ensuring optimal stock levels and efficient merchandise flow
  • Establish quality control protocols for incoming shipments and merchandise handling

Store Project Lead

Under Armour
07.2018 - 03.2022
  • Led cross-functional teams in executing 30+ new store openings, managing timelines and coordinating between operations team, contractors, and corporate leadership
  • Developed and implemented standard operating procedures for new locations, ensuring operational excellence and consistency
  • Served as primary liaison between operations teams and contractors during store buildouts

Operations Manager

Under Armour
09.2016 - 07.2018
  • Continuously improved workflow, SOP’s, and systems to maximize efficiency by using data and KPI’s to drive decisions.
  • Supervised inventory control processes and loss prevention initiatives
  • Balanced back-of-house operations excellence with front-of-house sales performance.

Education

Kinesiology -

Saginaw Valley State University
Saginaw, MI
05.2012

Skills

  • Team Leadership & Staff Development
  • Inventory Control & Loss Prevention
  • Cross-functional Team Collaboration
  • Project Planning & Implementation
  • Customer service
  • Problem-solving
  • Multitasking and organization

Timeline

Store Manager

Under Armour
04.2022 - Current

Store Project Lead

Under Armour
07.2018 - 03.2022

Operations Manager

Under Armour
09.2016 - 07.2018

Kinesiology -

Saginaw Valley State University