Matthew Robbins
Wilson,North Carolina
Summary
Dedicated natural gas utility professional with more than 12 years of experience in gas distribution operations, metering and measurement, leak investigations, pipeline inspection, employee training, and advanced metering infrastructure (AMI) systems. Recognized as a technical resource for Honeywell AMI operations, gas measurement, troubleshooting, and field support. Proven ability to train employees, coordinate with engineering and contractors, resolve customer concerns, and improve operational performance through leadership, technical expertise, and regulatory compliance.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Gasline Technician III
Wilson Energy
04.2014 - Current
- Leadership & Employee Development
- Facilitated training and mentorship for over 15 employees and new hires in AMI data entry, meter and regulator replacement, gas odor investigations, leak response procedures, and field operations.
- Conducted field performance evaluations and trained master gas evaluators to ensure adherence to industry best practices.
- Provide technical guidance and operational support to coworkers, supervisors, and management personnel.
- Metering, Measurement & AMI Operations
- Serve as a recognized technical resource for Honeywell Advanced Metering Infrastructure (AMI) systems.
- Lead troubleshooting efforts involving communication failures, meter reporting issues, and metering-related customer concerns.
- Collaborated with engineering teams to diagnose and resolve metering and measurement discrepancies impacting system performance.
- Perform detailed meter analysis and field investigations to ensure accurate measurement and billing integrity.
- Coordinated activities within natural gas operations, focusing on safety and regulatory compliance.
- Executed installation, inspection, maintenance, and troubleshooting of natural gas distribution system components.
- Executed gas leak investigations and emergency response activities to ensure public safety.
- Managed interactions with contractors, engineering personnel, vendors, and customers to effectively troubleshoot and resolve operational challenges.
Education
Associate Degree - Criminal Justice
Nash Community College
Skills
- Natural Gas Distribution
- Gas Metering & Measurement
- Honeywell AMI Systems
- Employee Training & Development
- Leak Investigation & Response
- Pipeline Inspection
- Utility Safety Compliance
- Emergency Operations
- Customer Service & Issue Resolution
- Project Coordination
- Contractor & Engineering Collaboration
- Technical Troubleshooting
- Regulatory Compliance
- Leadership
Certification
- Energy WorldNet (EWN) Operator Qualified (OQ)
- Polyethylene (PE) Pipe Inspection Qualified
- Steel Pipe Inspection Qualified
- Electrofusion Inspection Qualified
- Butt Fusion Inspection Qualified
- Master Gas Evaluator Trainer
- Competent Person Qualified
- Commercial Driver's License (CDL)
- CPR & First Aid Certified
- Certified Flagger Training Instructor
- Forklift Certified
- Field Performance Evaluator
Accomplishments
- Successfully trained and developed more than 15 employees in utility operations and technical procedures.
- Recognized as a subject matter expert for Honeywell AMI systems and gas metering operations.
- Worked directly with engineering personnel to identify and correct metering issues impacting system performance and gas accountability.
- Built a reputation for technical problem solving, employee development, and customer service excellence.
Timeline
Gasline Technician III
Wilson Energy
04.2014 - Current
Associate Degree - Criminal Justice
Nash Community College