Matthew Roberts
Jonesboro,AR
Summary
Skilled in cable splicing and testing, with a focus on achieving operational excellence in installation projects. Experience includes configuring equipment, performing detailed inspections, and training junior technicians on troubleshooting procedures. Aiming to leverage expertise in fiber optic splicing and project management to contribute effectively within a dynamic team environment. Strong communication skills facilitate collaboration and enhance customer service outcomes.
Overview
20
20
years of professional experience
Work History
Cable Splicing Technician
AT&T
Jonesboro, Arkansas
04.2016 - Current
- Configured specialized equipment used in cable installation and repair such as fusion splicers, cleavers and cable locators.
- Constructed various types of splices from fusion to butt connectors as well as temporary repairs using crimp connectors.
- Measured electrical characteristics of transmission lines using appropriate instruments such as voltmeters and ohmmeters.
- Performed pre-splice testing of cables and connectors to ensure proper functioning before splicing.
- Worked with team members to coordinate tasks efficiently throughout each project's duration.
- Followed safety protocols at all times while working on jobsites to prevent injuries or accidents.
- Terminated all types of cables including coaxial, twisted pair, multi-pair, flat wire and fiber optics.
- Adhered strictly to industry standards when installing cables according to blueprints or schematics provided.
- Participated in regular meetings with supervisors to discuss progress updates and potential challenges.
- Analyzed test results and identified any discrepancies in performance, making necessary adjustments as needed.
- Inspected fiber optic cables for any damages or irregularities prior to splicing.
- Conducted post-splice tests on newly spliced cables to confirm the integrity of the connection.
- Assisted in training junior technicians on basic troubleshooting procedures for resolving technical issues quickly.
U-verse Install Technician
AT&T
Fort Worth, Texas
02.2014 - 04.2016
- Provided technical assistance to customers via phone or remote support tools.
- Created detailed documentation of system configurations and processes for future reference.
- Performed onsite installation of new equipment including cabling and wiring.
Install Technician
Time Warner Cable
Arlington, Texas
04.2012 - 01.2014
- Provided training to customers on how to use their newly installed systems correctly.
- Resolved network connectivity issues by configuring settings on routers and firewalls.
- Provided technical assistance to customers via phone or remote support tools.
Sales Associate
The Home Depot Inc
Fort Worth, Texas
02.2009 - 04.2012
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Processed credit card transactions quickly and securely.
- Assisted customers with product selection, sizing and styling.
Clerk
Comfort Inn & Suites
Bridgeport, Texas
06.2008 - 01.2009
- Processed payments, refunds, and exchanges accurately and efficiently.
- Assisted customers with inquiries and complaints in a professional manner.
- Prepared deposits according to established procedures.
Carpenter
Tile works inc
, TX
05.2005 - 06.2008
Education
GED -
Tarrant County College
Fort Worth, TXSkills
- Cable splicing
- Equipment configuration
- Cable termination
- Blueprint interpretation
- Customer service
- Problem solving
- Quality assurance
- Time management
- Communication skills
- Bucket truck operation
- Hand tools proficiency
- Optical loss testing
- Fiber optic splicing
- Fusion splicing
- Project management
- Fault location identification
- Fiber optics
Timeline
Cable Splicing Technician
AT&T
04.2016 - Current
U-verse Install Technician
AT&T
02.2014 - 04.2016
Install Technician
Time Warner Cable
04.2012 - 01.2014
Sales Associate
The Home Depot Inc
02.2009 - 04.2012
Clerk
Comfort Inn & Suites
06.2008 - 01.2009
Carpenter
Tile works inc
05.2005 - 06.2008
GED -
Tarrant County College