Summary
Overview
Work History
Education
Skills
Timeline
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Matthew Rocco

Business Owner
Ada,MI

Summary

Detail-oriented Owner with proven success building relationships and maintaining partnerships with top accounts to increase overall productivity and grow profit channels. Expands network connections by effectively determining and meeting customer needs, implementing price models and optimizing inventory control procedures.

Overview

10
10
years of professional experience

Work History

Owner Opertaor

Rocco Renovations
06.2015 - Current
  • Managed day-to-day business operations.
  • Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
  • Increased customer satisfaction by providing high-quality services and timely communication.
  • Managed daily operations for optimal efficiency, streamlining processes to reduce costs.
  • Developed and implemented successful marketing strategies, resulting in increased brand awareness and customer base.

Project Manager

Eastbrook Homes
04.2022 - 03.2024
  • Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
  • Planned, designed, and scheduled phases for large projects.
  • Met project deadlines without sacrificing build quality or workplace safety.
  • Established effective communication among team members for enhanced collaboration and successful project completion.
  • Developed comprehensive project plans with clear timelines, milestones, and budget requirements, ensuring timely delivery of high-quality results.
  • Delivered exceptional customer satisfaction by proactively addressing client concerns and meeting or exceeding expectations throughout the engagement process.

Education

Bachelor of Science - Construction Management

Central Michigan University
Mount Pleasant, MI
12.2005

Skills

  • Operations Management
  • Documentation And Reporting
  • Hiring
  • Business Planning
  • Staff Training and Development
  • Sales negotiation
  • Negotiation
  • Strategic Planning
  • Customer-Oriented
  • Strong Work Ethic
  • Personnel Management

Timeline

Project Manager

Eastbrook Homes
04.2022 - 03.2024

Owner Opertaor

Rocco Renovations
06.2015 - Current

Bachelor of Science - Construction Management

Central Michigan University

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Matthew RoccoBusiness Owner