Matthew Rodgers
Saratoga Springs
Summary
Dynamic professional with a proven track record in leading teams and optimizing customer engagement strategies. Known for strong decision-making skills and adaptability, contributing to enhanced team performance and operational goals in fast-paced environments.
Overview
5
5
years of professional experience
Work History
Digital Personal Shopper
Walmart
Saratoga Springs, UT
08.2024 - Current
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Mentored new team members on best practices for virtual shopping consultations and customer engagement strategies.
- Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
- Selected correct products based on customer needs, product specifications and applicable regulations.
- Informed customers of promotions to increase sales productivity and volume.
- Contributed to team objectives in fast-paced environment.
Digital Team Lead
Walmart
Saratoga Springs, UT
03.2025 - 03.2026
- Led team in achieving operational goals through effective workflow management and resource allocation.
- Trained and mentored staff to enhance productivity and adherence to company policies.
- Implemented process improvements that streamlined operations and reduced delays.
- Monitored inventory levels, ensuring availability while minimizing excess stock.
- Collaborated with cross-functional teams to enhance customer service and satisfaction levels.
- Analyzed performance metrics to identify areas for improvement and drive strategic initiatives.
- Facilitated regular team meetings to promote communication and address operational challenges efficiently.
- Trained new team members by relaying information on company procedures and safety requirements.
- Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
- Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
- Coached team members in techniques necessary to complete job tasks.
- Enhanced overall team performance by providing regular coaching, feedback, and skill development opportunities.
Carwash Attendant
Wiggy Wash Carwash
West Jordan, UT
06.2022 - 10.2024
- Operated car wash equipment to ensure high-quality service delivery.
- Maintained cleanliness and organization of work areas for optimal efficiency.
- Assisted customers with vehicle care inquiries to enhance satisfaction levels.
- Conducted routine inspections of wash systems for performance and safety standards.
Grill Attendant
Chipotle
West Jordan, UT
12.2021 - 06.2022
- Operated grill equipment to prepare high-quality food items consistently.
- Collaborated with team members to maintain cleanliness and organization in work area.
- Monitored cooking times and temperatures to ensure food safety standards were met.
- Assisted in training new staff on grill operations and food preparation techniques.
Education
High School Diploma -
Kearns High School
Taylorsville, UT05.2024
Skills
- Teamwork
- Teamwork and collaboration
- Problem-solving
- Time management
- Organization
- Attention to detail
- Problem-solving abilities
- Multitasking
- Reliability
- Customer satisfaction
- Excellent communication
- Team collaboration
- Team leadership
- Decision-making
- Adaptability and flexibility
Languages
English
Full Professional
Interests
- Tech enthusiast, passionate about exploring the latest advancements and innovations
- Fashion and Style
- I have a passion for photography and editing photos
- Acting and Theater
- Auto Repair/Restoration
- Enjoy hobbies that combine physical activity with outdoor exploration
- Photography
- Adventure Travel
- Hiking
- Playing Sports
- Video Gaming
- Creative Writing
Timeline
Digital Team Lead
Walmart
03.2025 - 03.2026
Digital Personal Shopper
Walmart
08.2024 - Current
Carwash Attendant
Wiggy Wash Carwash
06.2022 - 10.2024
Grill Attendant
Chipotle
12.2021 - 06.2022
High School Diploma -
Kearns High School