Matthew Rosales
El Paso,TX
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking employee enthusiastic about learning the electrical field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.
Overview
4
4
years of professional experience
Work History
Advisor
Toyota Financial Services
El Paso, TX
01.2024 - Current
- Increased client portfolio performance through diligent market research and analysis for optimal asset allocation.
- Developed long-lasting relationships with clients to ensure consistent retention and loyalty.
- Managed risk effectively by closely monitoring client portfolios and making timely adjustments.
- Participated in networking events to expand professional connections and attract new clientele.
- Provided exceptional customer service, addressing client inquiries promptly and professionally.
- Mentored junior advisors, fostering a supportive team environment focused on growth and learning.
Delivery Driver
Dominos's Pizza
09.2022 - Current
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
- Maintained strong relationships with clients through proactive communication and personalized service.
- Increased repeat business through excellent customer service and prompt resolution of any issues or concerns.
- Demonstrated exceptional time management skills in consistently meeting tight deadlines without compromising quality or safety.
Crew Leader
McDonald's
03.2020 - 09.2022
- Enhanced team productivity by implementing efficient work processes and providing clear guidance for crew members.
- Developed a strong sense of teamwork among crew members through regular communication and team building activities.
- Ensured timely completion of projects by effectively allocating tasks and closely monitoring progress.
- Maintained a safe working environment by enforcing strict adherence to safety guidelines and promptly addressing potential hazards.
- Boosted customer satisfaction by ensuring that all crew members provided high-quality service in line with company standards.
- Collaborated with management to develop strategies for achieving company goals, such as increasing efficiency or improving customer service.
- Served as the primary point of contact between crew members and upper management, relaying important information as necessary.
- Trained employees in time management and proper ways to complete job duties.
- Communicated effectively with upper management, team members, and customers to keep everyone informed.
- Discussed daily work requirements with crew and assigned skills-based tasks to enable completion of work.
Education
Diploma - Kinesiology
Socorro High School
06.2023
Skills
- Bilingual English/ Spanish
- computer skills: Word, excel, power point etc
- Fast learner
- Electrical experience
- Organized while working
- Team player
- Leader
- Dependable
- Commercial Driving
- Customer Service
- Time Management Skills
- Complex Problem-Solving
- Teamwork and Collaboration
- Punctual and Reliable
Timeline
Advisor
Toyota Financial Services
01.2024 - Current
Delivery Driver
Dominos's Pizza
09.2022 - Current
Crew Leader
McDonald's
03.2020 - 09.2022
Diploma - Kinesiology
Socorro High School