Matthew Roselli
Marcus Hook,PA
Summary
A Proven leader with over 5 years of experience in the retail sector who is focused on enhancing the customer experience by providing outstanding personal service while also concentrating on corporate initiatives/goals. Known for leadership and goal orient problem solving skill and on improving the team dynamic.
Overview
8
8
years of professional experience
Work History
Supervising Associate Manager
Giant Market Convenience/Gas
Aston, PA
03.2024 - Current
- Handled responsibilities successfully in manager's absence.
- Prioritized and delegated tasks for efficient completion within team environment.
- Facilitated the development of staff by providing training, coaching, and feedback.
- Initiated corporate cost reduction strategies while maintaining high costumer service standards.
- Ensured compliance with company regulations, laws, and safety standards.
Sales /Overnight Stock Associate
PetSmart Retail Store
Glen Mills, PA
03.2017 - 10.2019
- Helped customers find specific products, answered questions, and offered product advice.
- Engaged customers in friendly, professional dialogue to determine needs.
- Assessed customer needs to provide assistance and information on product features.
- Stocked merchandise, clearly labeled items and arranging them according to company standards.
Sales Associate
Target
Glen Mills, PA
06.2016 - 05.2017
- Helped customers find specific products, answered questions, and offered product advice.
- Engaged customers in friendly, professional dialogue to determine needs.
- Worked with fellow sales team members to achieve group targets.
Education
Bachelor of Science - Organization Management
Wilmington University
New Castle, DE12-2017
General Studies
Delaware County Community College
Media, PASkills
- Results Analysis
- Department Oversight
- Departmental management
- Customer rapport
Timeline
Supervising Associate Manager
Giant Market Convenience/Gas
03.2024 - Current
Sales /Overnight Stock Associate
PetSmart Retail Store
03.2017 - 10.2019
Sales Associate
Target
06.2016 - 05.2017
Bachelor of Science - Organization Management
Wilmington University
General Studies
Delaware County Community College
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