Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Affiliations
Timeline
Generic

Matthew Rosenbalm

Piney Flats,Tennessee

Summary

Highly efficient team player that is well established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Back of House Team Member

Chick Fill A
Piney Flats, TN
09.2023 - Current
  • Prepared food and drinks while following safe food handling procedures.
  • Maintained and sanitized service stations, prep areas, and countertops.
  • Checked food preparation and presentation to verify quality and consistency.
  • Coordinated with other kitchen staff to stay ahead of demand and exceed customer expectations.
  • Assisted with training new BOH staff members on certain processes, certain areas around the kitchen, and the goals of our store.

Receiving Associate

Bass Pro Shops
Bristol, TN
03.2023 - 09.2024
  • Conducted counts and audits in inventories to identify and resolve discrepancies in records.
  • Organized storage areas to optimize transportation of materials and product.
  • Unloaded pallets and deliveries.
  • Organized the products in the warehouse to their specific areas.
  • Recorded regular progress and issues with products.

Server

Olive Garden
Johnson City, TN
04.2022 - 03.2023
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Served food and beverages promptly with focused attention to customer needs.
  • Utilized communication practices with kitchen staff to deliver customer meals in a timely manner.

Education

High School Diploma -

Sullivan East High School
Bluff City, TN
05-2023

Skills

  • Customer Service
  • Cash Handling
  • Food Preparation
  • Customer Relationship Building
  • Microsoft Excel, Word, and Powerpoint
  • Effective Communication
  • Shipping and Receiving

Accomplishments

  • Graduated with an Honors Diploma.
  • Was in National Honor Society and Beta Club in High School.

Certification

  • OSHA General Industry Safety and Health
  • Forklift and Scissor Lift License

Affiliations

  • I do community service at Steele Creek Park in Bristol, TN.
  • I also spend some of my time with the Isiah House in Johnson City, TN.

Timeline

Back of House Team Member

Chick Fill A
09.2023 - Current

Receiving Associate

Bass Pro Shops
03.2023 - 09.2024

Server

Olive Garden
04.2022 - 03.2023

High School Diploma -

Sullivan East High School

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Matthew Rosenbalm