Matthew Rosenboom
Nashville,TN
Summary
An innovative and results-driven professional acknowledged for owning an outstanding track record of sales and revenue generation, business development, and customer relationship management in multiple industries.
Overview
27
27
years of professional experience
Work History
Independent Agent for Multiple Processors
SELF-EMPLOYED
07.2020 - Current
- Consult with business owners to recover profits & grow revenues utilizing credit card & payment processing solutions; SAAS platforms; point of sale systems & terminals; customer engagement; eCommerce; payroll processing & HR solutions.
- Built strong rapport with clients, fostering lasting relationships and promoting trust in my expertise as an Independent Agent for multiple payment processors.
Guest Services & Fan Host
NASHVILLE SOUNDS BASEBALL CLUB
04.2024 - Current
- Provided exceptional customer service by attentively listening to guest needs and promptly addressing any questions, concerns or issues about the facility and enhancing the game day experience.
Sales & Leasing Consultant
BERKSHIRE HATHAWAY AUTOMOTIVE
10.2019 - 07.2020
- Showcase Honda- New and used cars sales consulting
National Sales Manager
MARC & ROSE HOSPITALITY
01.2013 - 09.2019
- A collection of iconic resorts and hidden gems born of the American West with a passion for hard work, hospitality, and high-flying adventure.
- Resorts included The Arizona Grand Resort & The Scott Resort.
- Mid-West Markets (also West Coast Coverage).
- Exceeded annual revenue goals every year in assigned markets
- Attended customer events, trade shows, and showcases.
- Negotiated and closed agreements with large customers and monitored and analyzed performance metrics.
- Achieved consistent year-over-year growth in both revenue generation and territory expansion through strategic planning and execution.
National Sales Manager
WE-KO-PA RESORT & CONFERENCE CENTER and CASINO
08.2011 - 11.2012
- Northeast Markets- Corporate and Association, also Mid-Atlantic coverage
- Negotiated and closed agreements with large customers and monitored and analyzed performance metrics.
- Met or exceeded quarterly revenue goals in assigned markets.
- Achieved consistent year-over-year growth in both revenue generation and territory expansion through strategic planning and execution.
- Attended customer events, trade shows, and showcases.
Senior Group Sales Manager
THE MILLENNIUM McCORMICK SCOTTSDALE
01.2011 - 08.2011
- Mid-West Markets- Corporate and Association
- Consistently exceeded monthly revenue goals and quotas by closely monitoring progress towards goals while adjusting tactics as needed.
- Attended customer events, trade shows, and showcases.
Associate Director of Sales
THE SCOTTSDALE PLAZA RESORT & THE DAWSON COMPANIES
05.2002 - 11.2010
- Resort group sales; site selection; meeting planning; destination management services; transportation services
- Vertical Markets of Banking, Finance, Chemical & Energy
- Met or exceeded monthly, quarterly and annual revenue goals every year.
- Negotiated profitable contracts with major clients, ensuring long-term revenue growth and stability.
- Secured key client accounts through effective relationship-building and persuasive communication skills.
- Implemented innovative cross-selling techniques that led to higher average transaction values and increased overall profits.
- Attended customer events, trade shows and showcases.
Owner & Contractor for Western Venues
Desert Sun Adventures
01.1998 - 04.2002
- A corporate events company specializing in western/desert venues; western adventures and activities and team-building programs for groups of 10-1000.
- Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
Education
Some College (No Degree) - Transportation
United States Merchant Marine Academy
Great Neck, NYSome College (No Degree) - Business Administration
Saint Martin's University
Lacey, WASkills
- Consistently met or exceeded annual revenue goals throughout career
- Recognized at the national level as a top sales producer
- Expert knowledge of the resort & hospitality industry & group events
- Comprehensive understanding of the merchant services industry
- Leadership and motivational expertise to grow a sales team and revenues
- Possess the ability to develop and implement a sales and marketing plan
- Exceptional client and vendor contract negotiating skills and ability
- Excellent market development and customer relationship management abilities
- Superior prospecting, qualifying, and negotiating skills utilizing a consultative sales approach
- Exceptional ability to identify clients by prospecting via phone; door to door and networking
- Outstanding time, territory, and sales cycle management skills
- Increased occupancy, ADR, RevPAR, and profitability year over year in hotel/resort career
- Excellent hotel/resort inventory and function space management abilities
- Proficient in Delphi and Opera hotel software, Excel, Word, Outlook, G-Suite, HubSpot, EIC, Salesforce/Slack, and additional CRM software platforms
- Customer Service
- Multitasking proficiency
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Guest Services & Fan Host
NASHVILLE SOUNDS BASEBALL CLUB
04.2024 - Current
Independent Agent for Multiple Processors
SELF-EMPLOYED
07.2020 - Current
Sales & Leasing Consultant
BERKSHIRE HATHAWAY AUTOMOTIVE
10.2019 - 07.2020
National Sales Manager
MARC & ROSE HOSPITALITY
01.2013 - 09.2019
National Sales Manager
WE-KO-PA RESORT & CONFERENCE CENTER and CASINO
08.2011 - 11.2012
Senior Group Sales Manager
THE MILLENNIUM McCORMICK SCOTTSDALE
01.2011 - 08.2011
Associate Director of Sales
THE SCOTTSDALE PLAZA RESORT & THE DAWSON COMPANIES
05.2002 - 11.2010
Owner & Contractor for Western Venues
Desert Sun Adventures
01.1998 - 04.2002
Some College (No Degree) - Transportation
United States Merchant Marine Academy
Some College (No Degree) - Business Administration
Saint Martin's University
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