Summary
Overview
Work History
Skills
Timeline
Generic

Matthew Ross

Elizabeth,WV

Summary

Dynamic Team Captain at Celanese with a proven track record in conflict resolution and performance improvement. Enhanced team accountability and morale through effective communication and strategic planning. Skilled in coaching and mentoring, I fostered a culture of continuous learning, driving operational efficiency and achieving high performance evaluations.

Professional leader with proven track record in guiding teams to success. Expertise in strategic planning, communication, and conflict resolution. Known for fostering strong collaboration and adaptability. Demonstrates exceptional organizational and motivational skills, ensuring optimal team performance and goal achievement.

Overview

23
23
years of professional experience

Work History

Team Captain

Celanese
08.2012 - Current
  • Maintained poise, optimism and bounced back quickly after mistakes to show teammates how to respond to negative situations.
  • Shift IFS keyuser.
  • Adapted quickly to changing game plans and strategies.
  • Set clear expectations for each member''s roles and responsibilities, leading to improved accountability across the board.
  • Enhanced team performance by implementing effective communication and collaboration strategies.
  • Acted as positive role model to set tone for program and enhanced leadership credibility with teammates and coaches.
  • Monitored individual performance metrics regularly, identifying areas for improvement while recognizing exemplary contributions from team members.
  • Resolved conflicts within the team swiftly, ensuring an amicable resolution that maintained workplace harmony while addressing core issues constructively.
  • Boosted team morale by organizing team-building activities and fostering a positive work environment.
  • Promoted a culture of continuous learning within the team, encouraging professional development opportunities for all members.
  • Led by example, maintaining high personal performance standards and inspiring team members to excel.
  • Communication-Clearly Conveying information and Ideas through a variety of individuals or groups in a manner that engages and them understand and retain the message.
  • Coaching- Providing timely guidance and feed back to help others strengthen specific knowledge and skills
  • Managing conflict/stress Tolerance- Dealing effectively with others in an antagonistic situation; using appropriate interpersonal styles and methods to reduce tension or conflict between multiple people.
  • Completed Tickles
  • Conducted Skill demos
  • Coordinate OT planning
  • Shift maintenance management
  • Completed vessel entry and Hot work permits.
  • Monitored and maintained team chemistry by continually reminding team members about common goal and common bond.
  • Ensured smooth operations by maintaining open lines of communication between team members and upper management.
  • Managed scheduling and workload distribution, maximizing productivity without overwhelming team members or compromising quality of work.
  • Evaluated staff performance regularly, offering constructive feedback designed to promote growth within their roles.
  • Established clear expectations for team members, fostering a positive work environment through open communication and accountability.
  • Resolved conflicts between employees swiftly and professionally, maintaining a harmonious workplace atmosphere conducive to collaboration.
  • Oversaw inventory management, maintaining optimal stock levels while minimizing waste and excess costs.
  • Participated in recruitment efforts, interviewing potential candidates to ensure they were a good fit for the company culture and possessed necessary skills for success on the job.
  • Supervised operations staff and kept employees compliant with company policies and procedures.
  • Enhanced operational efficiency by streamlining processes and implementing best practices in the workplace.
  • Adapted quickly to changing business needs, ensuring the operations team was always prepared for any shifts in demand or industry trends.
  • Identified and resolved unauthorized, unsafe, or ineffective practices.
  • Ensured compliance with company policies, industry regulations, and safety standards in daily operations.
  • Proactively identified potential problems before they escalated, addressing them swiftly and effectively to minimize negative impact on daily operations.
  • Boosted employee morale by recognizing outstanding work efforts and providing regular opportunities for professional development.
  • Acted as a liaison between upper management and staff members, effectively communicating expectations from both parties while addressing any concerns that arose during operations.
  • Established positive and effective communication among unit staff and organization leadership.
  • Kept high average of performance evaluations.

Building Supervisor

UTI Logistics
01.2002 - 08.2012
  • Inspected grounds, equipment, and overall building to uphold safe and aesthetically pleasing standard.
  • Supervised facility crew and general maintenance schedules.
  • Organized community events within the building premises creating a positive environment among tenants fostering long-term tenancy relationships.
  • Managed a team of maintenance personnel to maintain cleanliness, functionality, and attractiveness of the property.
  • Coordinated various contractors for facility improvements such as landscaping upgrades, painting projects, and general repairs.
  • Mentored and trained new team members on building operations, safety protocols, and tenant relations to maintain consistent service quality.
  • Streamlined work order processes for increased efficiency in addressing repair issues and minimizing downtime.
  • Developed strong relationships with tenants by being responsive to their needs and providing exceptional service.
  • Effectively managed potential conflicts between tenants ensuring timely mediation resolutions promoting harmony within the property.
  • Improved building efficiency by implementing preventive maintenance programs and coordinating routine inspections.
  • Held classes to teach staff facility procedures.
  • Managed multiple
  • Identified areas requiring capital improvement initiating projects.
  • Ensured safety of occupants through regular fire drills, safety training, and maintaining emergency preparedness plans.
  • Evaluated staff performance regularly, offering constructive feedback designed to promote growth within their roles.
  • Managed scheduling and workload distribution, maximizing productivity without overwhelming team members or compromising quality of work.
  • Achieved high levels of customer satisfaction with consistent attention to detail and effective communication skills.
  • Established clear expectations for team members, fostering a positive work environment through open communication and accountability.
  • Adapted quickly to changing business needs, ensuring the operations team was always prepared for any shifts in demand or industry trends.
  • Developed and implemented training programs for new hires, improving overall team productivity and performance.
  • Identified and resolved unauthorized, unsafe, or ineffective practices.
  • Proactively identified potential problems before they escalated, addressing them swiftly and effectively to minimize negative impact on daily operations.
  • Participated in recruitment efforts, interviewing potential candidates to ensure they were a good fit for the company culture and possessed necessary skills for success on the job.
  • Reduced expenses for the department by optimizing resource allocation.
  • Led hiring, onboarding and training of new hires to fulfill business requirements.
  • Analyzed and reported on key performance metrics to senior management.
  • Coordinated individual duties after careful evaluation of each employee's skill level and knowledge.
  • Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
  • Interceded between employees during arguments and diffused tense situations.
  • Kept high average of performance evaluations.
  • Managed supervisor itinerary and appointments and streamlined scheduling procedures.

Skills

  • Influencing others
  • Motivation techniques
  • Feedback delivery
  • Cross-functional coordination
  • Multitasking Abilities
  • Conflict resolution
  • Team building
  • Competitive
  • Active listening
  • Problem-solving
  • Multitasking
  • Mentoring
  • Attention to detail
  • Organizational skills
  • Coaching experience
  • Analytical thinking
  • Decision-making
  • Performance improvement
  • Athletic training and coaching
  • Excellent communication
  • Injury prevention
  • Team leadership
  • Customer service
  • Team development
  • Quality assurance
  • Goal setting
  • Maintenance oversight
  • Coaching and mentoring
  • Regulatory compliance
  • Staff evaluation
  • Safety procedures
  • Task delegation
  • Equipment management
  • Performance evaluation
  • Workforce planning
  • Human resources management
  • Lean practices implementation
  • Damage control
  • Operations management
  • Staff management
  • Strategic planning
  • Staff training
  • Cross-functional collaboration
  • Warehouse operations
  • Management
  • Employee motivation
  • Process flows
  • Continuous improvements
  • Delegation

Timeline

Team Captain

Celanese
08.2012 - Current

Building Supervisor

UTI Logistics
01.2002 - 08.2012

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