- Golf
- Youth mentor, providing guidance and support to empower the next generation of leaders
- Keeping up to date on current events and news
- History
- Traveling and seeing other parts of the world and the diffrent cultures
- Participating in fundraising events to support local charities, schools, or community projects
- Volunteering with youth sports programs as a [ Junior Golf Clinic Supervisor ]
- Hiking
Matthew Ross
Kenosha
Summary
Developed management skills in collaborative and fast-paced environment, focusing on team leadership and operational strategies. Seeking to transition into new field where these skills can be applied to drive efficiency and success. Dedicated to adapting and thriving in diverse professional settings. Before I started working I was in High School taking journalism classes and starting my passion and interest for facts. I used the opportunity as a student to get in touch with high ranking officials in the state government and local government and interview them to fund out what it takes to be a professional in their felid of work.
Overview
4
4
years of professional experience
Work History
Proshop Manger
Bristol Oaks Golf Club and Banquet Center
06.2022 - Current
- Supervised daily operations, ensuring high standards of service and guest satisfaction.
- Coordinated event logistics, managing timelines and vendor relationships for successful execution.
- Analyzed customer feedback to identify areas for improvement in service delivery.
- Fostered a positive work environment through team-building activities and recognition initiatives.
- Maintained professional, organized, and safe environment for employees and patrons.
- Created Tournament Events increase turnount by 50%
Team Member
McDonald's
01.2022 - 06.2022
- Provided exceptional customer service, ensuring positive dining experiences for all guests.
- Operated kitchen equipment efficiently, maintaining high food safety standards and cleanliness.
- Collaborated with team members to streamline order preparation processes, enhancing workflow efficiency.
- Assisted in training new staff on operational procedures and company policies to uphold quality standards.
Education
Associate of Science - Business Management
Gateway Technical College
Kenosha, WI04-2026
High School Diploma -
Indian Trail Highschool And Acadmey
Kenosha, WI08-2024
Skills
- Customer service
- Vendor management
- Feedback analysis
- Event coordination
- Workflow efficiency
- Interview techniques
- Content editing
- News writing
- Deadline management
- Ethical journalism standards
- Fact-checking procedures
- Networking with sources
Accomplishments
- Starting working at a golf course as a cart attendant to becoming Pro Shop Manger in short amount of time by showing inactive and a hard work ethic.
- Supervised team of 15 staff members.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Interests
Timeline
Proshop Manger
Bristol Oaks Golf Club and Banquet Center
06.2022 - Current
Team Member
McDonald's
01.2022 - 06.2022
Associate of Science - Business Management
Gateway Technical College
High School Diploma -
Indian Trail Highschool And Acadmey