Matthew Rudolph
Columbus,OH
Summary
Dynamic Sales Professional and Operations Manager with a proven track record in driving revenue growth from the ground up, while constantly enhancing operational efficiency. Expert in prospecting, marketing, sales, sales coaching and customer service, successfully implemented automation tools and mentoring programs. High technical proficiency, with experience implementing CRMs, marketing campaigns, hardware and software. Recognized for building strong client relationships and achieving high performance metrics in competitive environments. Exceptionally well traveled. Excited to learn new verticals and apply strong sales experience with a new company.
Overview
24
24
years of professional experience
Work History
Operations Manager
Lynn Insurance Group
05.2018 - Current
- Implemented business strategies, increasing revenue, and effectively targeting new markets.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Trained and guided team members to maintain high productivity and performance metrics.
- Improved operational efficiency by streamlining insurance processes and implementing automation tools.
- Enhanced staff productivity by providing ongoing training and support on new technologies and best practices within the insurance industry.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
Insurance Agent
Allstate Insurance Co
01.2013 - 05.2018
- Top Producing Allstate Agent In the Entire Company. Started 4 separate locations which produced nearly $2 million PER MONTH in relatively small transactions (Avg $475 per)
- Lead the company of over 8000 competitor Agents in most categories
- Maintained high standards of customer service by building relationships with clients.
- Educated clients on the importance of adequate insurance coverage, fostering trust and loyalty among the existing client base.
- Cross-sold insurance products to existing clients to reach sales targets.
- Expanded client base by actively prospecting for new business opportunities and generating referrals.
- Increased client satisfaction by providing personalized insurance solutions tailored to individual needs.
- Developed comprehensive knowledge of various insurance products, enabling effective recommendations for clients'' unique situations.
- Utilized CRM software to manage client relationships.
- Boosted sales team morale and performance by leading informative training sessions on new products and sales techniques.
- Directed hiring, onboarding, training and coaching of over 200 Sales People during my tenure with Allstate
Licensed Sales Producer
Allstate Insurance Co
01.2007 - 01.2013
- Achieved sales targets consistently by identifying customer needs and offering suitable products and services.
- Met with customers to provide information about available products and policies.
- Educated clients on insurance policies and procedures.
- Analyzed customer needs to provide customized insurance solutions.
- Increased customer satisfaction by providing exceptional service and tailored insurance solutions.
- Generated leads through cold-calling, networking and other outreach methods.
- Conducted annual reviews of existing policies to update information.
Sales Leader, Estimator, Owner
The Driveway Guys
05.2001 - 01.2007
- Established a reputation for delivering reliable and accurate estimates, resulting in increased client trust and repeat business opportunities.
- Calculated labor hours accurately based on trade-specific productivity rates, leading to more realistic project timelines and work plans.
- Participated in pre-bid meetings and site visits to understand project scope and identify potential issues or challenges.
- Prepared material orders to complete projects on time and within budget.
- Presented comprehensive bid proposals to clients, showcasing a clear understanding of their requirements and expectations.
- Continuously improved estimating procedures by staying updated on industry trends and attending relevant training courses.
Education
Hilliard High School, ICS
HilliardSkills
- Sales presentation mastery
- Sales call management
- Sales goal attainment
- Sales coaching techniques
- Problem-solving
- Adept Public Speaker
- Good Technical Aptitude
- Team leadership
- Customer service
- Planning and implementation
- Interpersonal communication
- Marketing and advertising
Timeline
Operations Manager
Lynn Insurance Group
05.2018 - Current
Insurance Agent
Allstate Insurance Co
01.2013 - 05.2018
Licensed Sales Producer
Allstate Insurance Co
01.2007 - 01.2013
Sales Leader, Estimator, Owner
The Driveway Guys
05.2001 - 01.2007
Hilliard High School, ICS
Awards
13 time winner Allstate Honor Ring 2013,2014,2015,2016,2017 (Multiple Agencies)
Allstate Circle of Champions 2014,2015,2016,2017
Allstate Inner Circle Elite 2015,2016,2017
Top Sales Producer in the Country 2016-2018 Allstate Insurance