Matthew Ruffner
Pittsburgh,PA
Summary
Successful at completing new installations, updates and configuration of network components. Experienced in setting up devices, troubleshooting issues and optimizing settings. Knowledgeable about maintaining current software and hardware to meet user needs.
Overview
6
6
years of professional experience
Work History
Network Field Technician
Premier Technology Systems
08.2023 - Current
- Improved network efficiency by diagnosing and repairing various hardware and software issues.
- Enhanced customer satisfaction through prompt troubleshooting and resolution of connectivity problems.
- Optimized network performance with the implementation of effective cable management strategies.
- Streamlined workflow processes through diligent documentation of all work performed, creating a valuable reference library for future technicians.
- Safeguarded sensitive data by implementing robust security measures and protocols for network infrastructures.
Car Mechanic
#1 Cochran Audi
08.2022 - 08.2023
- Analyzed and located malfunctions in brakes, motors, switches, and control systems.
- Tested newly installed equipment to determine proper functionality and compliance with regulations.
- Explained estimates and determined repair timelines to manage customer expectations.
- Completed customer orders and warranty services according to manufacturer specifications.
- Read and followed technical documentation to complete accurate repairs.
- Tore down, repaired and rebuilt faulty assemblies such as power systems, steering systems and linkages.
Asphalt Laborer
Folino Construction
07.2021 - 07.2022
- Used pavers, rollers and tamping machines to lay asphalt on roads, bridges and parking lots.
- Controlled speed of paving machines to establish accuracy and practice safety measures.
- Measured out jobs and calculated materials needed.
- Utilized various hand tools and power tools to complete paving and tamping operations.
- Resolved problems, improved operations and provided exceptional service.
- Operated various heavy-duty machinery such as skidsteers, excavators, milling machines, and rollers
Car Lot Attendant
#1 Cochran Audi
03.2018 - 06.2021
- Delivered above and beyond service to VIP guests at property.
- Monitored and secured lot, reporting suspicious activity to management for quick resolution.
- Parked and retrieved vehicles for customers to protect lot access and prevent damage to customers' vehicles.
- Responded to customer requests efficiently and with knowledgeable assistance.
Education
Bachelor of Science - Computer Science
Southern New Hampshire University
Bedford, NH08.2026
High School Diploma -
Shaler Area High School
Pittsburgh, PA06.2017
Skills
- Diagnose Problems
- Electronic Systems
- Safety Awareness
- Time Management
- Diagnostic Procedures
- Preventive Maintenance Services
- Network Security
- Hardware and Software Repair
- Network Troubleshooting
- Network Configuration
- Performance Testing
- Hardware Maintenance
- Application Installations
- Debugging
Timeline
Network Field Technician
Premier Technology Systems
08.2023 - Current
Car Mechanic
#1 Cochran Audi
08.2022 - 08.2023
Asphalt Laborer
Folino Construction
07.2021 - 07.2022
Car Lot Attendant
#1 Cochran Audi
03.2018 - 06.2021
Bachelor of Science - Computer Science
Southern New Hampshire University
High School Diploma -
Shaler Area High School
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